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Description
No matter the nature of your business, efficiently managing every request can be a challenge. The Hamilton Facility serves as a comprehensive service and maintenance management solution, allowing for centralized scheduling of all requests within one software platform. Whether it's addressing a broken chair or responding to a water damage crisis, our adaptable intervention software proves to be an essential resource for organizations. Employees can submit their service requests directly to the facilities management teams using the software, ensuring a streamlined process. Requests ranging from malfunctioning printers to air-conditioning issues are meticulously tracked, with resolution confirmed only after complete satisfaction is achieved. Additionally, the application allows for the prioritization of interventions based on urgency, enhancing response effectiveness. This service management system empowers facility managers to allocate tasks efficiently, facilitating a more responsive approach to maintenance needs. You will have a transparent view of your teams' workloads, enabling you to consistently monitor maintenance requests through a scheduled overview within the software. This not only enhances efficiency but also fosters a culture of accountability and responsiveness in your organization.
Description
We are streamlining the process of receiving, prioritizing, and addressing resident requests over the phone, beginning with urgent maintenance issues.
Our system automatically ranks requests based on the escalation protocols established for your property. Once requests are prioritized, JobCall efficiently assigns them to your available staff through phone calls and text messages. You can easily monitor details, allocate staff, and prioritize the resolution of each emergency request made by residents captured in our system.
Dealing with the high volume of leasing inquiries and resident calls is a significant challenge for property managers. Often, property managers and their teams are engaged in tours, resolving resident concerns, or unavailable after hours, which can lead to missed calls and an overwhelming, disorganized voicemail inbox that requires time to manage. This can result in decreased leasing opportunities and diminished resident satisfaction, ultimately impacting the overall success of property management efforts. By addressing these issues effectively, we aim to enhance both the efficiency of property management and the experience of residents.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
€99 per site per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hamilton Apps
Founded
1995
Country
France
Website
hamiltonapps.com/en/produit/hamilton-facility
Vendor Details
Company Name
Rex
Country
United States
Website
www.jobcall.com
Product Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Product Features
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management