Average Ratings 4 Ratings
Average Ratings 0 Ratings
Description
All-in-one software transforms the way MSPs provide managed IT services to their customers. HaloPSA empowers you to manage your entire service desk with ITIL-aligned, out-of-the box functionality.
Description
TradeHalo is a cloud-based AI phone assistant designed specifically for tradespeople and small trade enterprises in the UK, such as electricians, plumbers, builders, and heating engineers. This innovative service manages incoming calls on a unique UK phone number, even beyond standard business hours, gathering essential information like job type, location, and urgency. After each interaction, it promptly texts the tradesperson with the caller's details and an AI-generated summary, while also sending a confirmation to the caller. For urgent inquiries, immediate alerts can be configured to ensure swift response. Its Pro plan additionally allows for appointment scheduling directly into Google Calendar during calls, taking travel time into consideration. All subscription tiers offer unlimited answered calls, transcripts, AI-generated summaries, spam filtering, and a mini-website. By providing these features, TradeHalo enables small trade businesses to efficiently manage customer inquiries while they are on-site working. This not only enhances their communication capabilities but also allows them to focus on their projects without missing new opportunities.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Analytify AI
Yes
BeeCastle
Yes
ConnectWise Automate
Yes
HappySat
Yes
Heimdal Endpoint Detection and Response (EDR)
Yes
Jira Work Management
Yes
KIT.DOMAINS
Yes
Microsoft Azure
Yes
Microsoft Dynamics 365
Yes
Microsoft Outlook
Yes
Integrations
Analytify AI
No
BeeCastle
No
ConnectWise Automate
No
HappySat
No
Heimdal Endpoint Detection and Response (EDR)
No
Jira Work Management
No
KIT.DOMAINS
No
Microsoft Azure
No
Microsoft Dynamics 365
No
Microsoft Outlook
No
Pricing Details
$35 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
£19/month
Starter is £19/month and Pro is £39/month. Both plans include unlimited answered calls, and a 14-day free trial is available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Halo Service Solutions
Founded
1994
Country
United Kingdom
Website
halopsa.com
Vendor Details
Company Name
TradeHalo
Founded
2026
Country
United Kingdom
Website
tradehalo.co.uk
Product Features
MSP
Backup Management
No
Billing & Invoicing
Yes
CRM
Yes
Dashboard
Yes
Help Desk
Yes
Issue Management
Yes
Live Chat
Yes
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
Yes
Remote Access
Yes
Remote Systems Monitoring
No
Scheduling
Yes
Professional Services Automation
Billing & Invoicing
Yes
CRM
Yes
Client Portal
Yes
Collaboration Tools
Yes
Document Management
Yes
Portfolio Management
Yes
Project Management
Yes
Proposal Generation
Yes
Quote Management
Yes
Resource Management
Yes
Time & Expense Tracking
Yes