Average Ratings 4 Ratings

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Average Ratings 0 Ratings

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Description

All-in-one software transforms the way MSPs provide managed IT services to their customers. HaloPSA empowers you to manage your entire service desk with ITIL-aligned, out-of-the box functionality.

Description

TradeHalo is a cloud-based AI phone assistant designed specifically for tradespeople and small trade enterprises in the UK, such as electricians, plumbers, builders, and heating engineers. This innovative service manages incoming calls on a unique UK phone number, even beyond standard business hours, gathering essential information like job type, location, and urgency. After each interaction, it promptly texts the tradesperson with the caller's details and an AI-generated summary, while also sending a confirmation to the caller. For urgent inquiries, immediate alerts can be configured to ensure swift response. Its Pro plan additionally allows for appointment scheduling directly into Google Calendar during calls, taking travel time into consideration. All subscription tiers offer unlimited answered calls, transcripts, AI-generated summaries, spam filtering, and a mini-website. By providing these features, TradeHalo enables small trade businesses to efficiently manage customer inquiries while they are on-site working. This not only enhances their communication capabilities but also allows them to focus on their projects without missing new opportunities.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Analytify AI Yes 
BeeCastle Yes 
ConnectWise Automate Yes 
HappySat Yes 
Heimdal Endpoint Detection and Response (EDR) Yes 
Jira Work Management Yes 
KIT.DOMAINS Yes 
Microsoft Azure Yes 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
N-able N‑central Yes 
NinjaOne Yes 
Nizlo Yes 
Salesforce Yes 
Scopable Yes 
Support Fusion Yes 
TeamViewer Yes 
ThreatLocker Yes 
Xero Yes 

Integrations

Analytify AI No 
BeeCastle No 
ConnectWise Automate No 
HappySat No 
Heimdal Endpoint Detection and Response (EDR) No 
Jira Work Management No 
KIT.DOMAINS No 
Microsoft Azure No 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
N-able N‑central No 
NinjaOne No 
Nizlo No 
Salesforce No 
Scopable No 
Support Fusion No 
TeamViewer No 
ThreatLocker No 
Xero No 

Pricing Details

$35 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

£19/month
Starter is £19/month and Pro is £39/month. Both plans include unlimited answered calls, and a 14-day free trial is available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Halo Service Solutions

Founded

1994

Country

United Kingdom

Website

halopsa.com

Vendor Details

Company Name

TradeHalo

Founded

2026

Country

United Kingdom

Website

tradehalo.co.uk

Product Features

MSP

Backup Management No 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring No 
Scheduling Yes 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management Yes 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

Product Features

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