Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Harness Halo Ai to cut expenses, enhance quality, and foster business expansion. This solution acts as a comprehensive evaluation of your vendors. We consistently merge millions of data points from a myriad of sources, encompassing 430 million private and public companies worldwide. By removing the tedious task of filling out questionnaires, we provide compliance assessments in mere minutes. Our sophisticated AI models interconnect, analyze, and contextualize thousands of data points to present a complete risk narrative. You receive a holistic view of your vendors, enhancing your situational awareness and highlighting potential issues. We pinpoint vendors that are particularly vulnerable to threats and recommend targeted actions to mitigate those risks. Experience real-time updates automatically, ensuring you always maintain an accurate and thorough understanding of risk. Utilize automation to allow your top talent to concentrate on the most critical areas. By doing so, you not only unlock growth opportunities for your business but also take proactive steps to minimize risks that could jeopardize your organization’s stability. This innovative approach ultimately empowers you to make informed decisions that drive success.

Description

HaloCRM, an omnichannel customer service solution, is designed for teams that want to improve their efficiency when dealing with customer inquiries. HaloCRM provides a platform that allows teams who interact with customers to manage conversations in any channel. The platform will ingest conversations from Twitter and Facebook, Facebook Messenger and other channels such as SMS, email, chat, phone, and more. This eliminates the possibility of missing inquiries and improves customer satisfaction by opening up more channels of communication. HaloCRM allows you to provide support anywhere. You can keep customers happy by using email, text, voice, chat and more. Big customer service team? Many complex processes? HaloCRM is able to handle all of your complex processes with its powerful workflows that are ready-to-use and drag-and drop configuration. HaloCRM makes it easier to prioritize customers and respond with one unified help desk, complete with built-in customer context to facilitate better conversation tracking.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AnyDesk
Autotask PSA
Azure AI Translator
ConnectWise Automate
Device42
Facebook
Instagram
Jira
Lansweeper
Mattermost
Meta Ads
Microsoft Dynamics 365 Business Central
Microsoft System Center Operations Manager (SCOM)
PagerDuty
Salesforce
WhatsApp
WordPress
X (Twitter)
Zoom
reCAPTCHA

Integrations

AnyDesk
Autotask PSA
Azure AI Translator
ConnectWise Automate
Device42
Facebook
Instagram
Jira
Lansweeper
Mattermost
Meta Ads
Microsoft Dynamics 365 Business Central
Microsoft System Center Operations Manager (SCOM)
PagerDuty
Salesforce
WhatsApp
WordPress
X (Twitter)
Zoom
reCAPTCHA

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

£59 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Halo Ai

Founded

2020

Country

United States

Website

gohalo.ai/platform/

Vendor Details

Company Name

HaloCRM

Country

United Kingdom

Website

halocrm.io

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives

Vallum Halo Manager Reviews

Vallum Halo Manager

Vallum Software
Vendor360 Reviews

Vendor360

CENTRL
Fidelis Halo Reviews

Fidelis Halo

Fidelis Security
HaloPSA Reviews

HaloPSA

Halo Service Solutions