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Average Ratings 0 Ratings
Description
Ha Tang serves as a comprehensive platform for customer support, email, and payment solutions tailored for Vietnamese enterprises and software development teams. It consolidates various communication channels, including Zalo (both Official Account and personal), Facebook Messenger, Instagram, TikTok, WhatsApp, email, and live chat functionalities on websites and mobile applications, into a single shared inbox. The platform utilizes an AI assistant that leverages the organization's knowledge base, adheres to situational protocols, prepares order drafts, and efficiently transfers chats to human representatives when necessary. Additionally, it facilitates VietQR bank transfers by linking them to specific orders and generates electronic invoices upon payment completion. Its email functionality allows for transactional message delivery via a REST API and SMTP, including features such as domain verification, inbound email management, and team group support. Developers are provided with extensive tools, including REST APIs, webhooks, and SDKs for Node, Flutter, iOS, and Android, as well as an MCP server for enhanced functionality. Agents can operate seamlessly through a user-friendly web dashboard and native applications optimized for iOS, Android, and macOS, ensuring a versatile experience for both users and developers alike.
Description
Triviat is a comprehensive AI-driven communication solution tailored for businesses aiming to streamline customer engagement, sales processes, and appointment management. Its intelligent voice and chat agents are available around the clock and across a wide array of platforms including phone calls, web chat, email, SMS, WhatsApp, and popular social media channels. These agents communicate naturally in more than 50 languages, supporting businesses with global reach or multiple service locations. Triviat automates tasks such as scheduling appointments, handling frequently asked questions, processing orders, and qualifying sales leads, improving efficiency while lowering operational costs. When interactions become complex, the platform ensures a smooth handoff to human support representatives. The solution offers tailored use cases for sectors like retail, healthcare, hospitality, and automotive services. It integrates with over 5,000 tools, allowing seamless workflow automation. Additionally, Triviat is designed with security in mind, complying with GDPR and the EU AI Act to protect user data.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Gmail
No
Google Calendar
No
HubSpot CRM
No
HubSpot Customer Platform
No
Make
No
Shopify
No
Slack
No
WhatsApp
No
Zapier
No
Integrations
Gmail
Yes
Google Calendar
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Make
Yes
Shopify
Yes
Slack
Yes
WhatsApp
Yes
Zapier
Yes
Pricing Details
690,000 VND/month
Free Trial
Yes
Free Version
Yes
Pricing Details
€75/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ha Tang
Founded
2026
Country
Vietnam
Website
hatang.dev
Vendor Details
Company Name
Triviat AI
Founded
2025
Country
Netherlands
Website
triviat.com
Product Features
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No