Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HRA® (Healthcare Research & Analytics) is a comprehensive market research firm specializing in the healthcare sector, offering exclusive access to a proprietary panel that includes physicians, payers, patients, caregivers, pharmacists, and other essential stakeholders to enhance your brand strategy. With over 100,000 community-based healthcare professionals and influential opinion leaders contributing valuable insights on critical issues, HRA® ensures you receive the information necessary for your success. Drawing on more than 75 years of collective experience in collaboration with healthcare companies, HRA® delivers insights and guidance essential for pre-launch, launch, and post-launch phases. The agency supports your commercial objectives by developing brand strategies, executing them, and providing real-time evaluations of stakeholder attitudes and behaviors. HRA® offers tailored strategic solutions to a diverse range of healthcare clients, combining clinical knowledge with commercial acumen and innovative strategies to keep you at the forefront of the healthcare landscape. Their commitment to understanding the dynamics of the healthcare community positions them as an invaluable partner in navigating industry challenges.
Description
Obtain comprehensive and impartial feedback from both your clients and caregivers. By collecting insights, monitoring trends, and fostering client loyalty, you can successfully retain more caregivers while also freeing up valuable time for your team. Integrating caregiver feedback with training initiatives not only enhances caregiver retention but also elevates the overall care experience provided. Our collaboration with the award-winning training organization In the Know allows us to deliver training that empowers you to take actionable steps based on the feedback from clients and caregivers, applicable in both online and face-to-face formats. Manage, reply to, and cultivate online reviews from various platforms all in one easily accessible interface. With 90% of consumers checking online reviews prior to making purchases, it's crucial to establish a robust online presence. Third-party surveys offer greater precision and reliability while saving you time. Enjoy the confidence that comes from maintaining a consistent understanding of the sentiments of both your clients and caregivers. This ongoing connection ensures that you can continuously improve and adapt to their needs.
API Access
Has API
API Access
Has API
Integrations
AlayaCare
AxisCare
Savii Care
WellSky Home Health
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HRA
Country
United States
Website
www.hraresearch.com
Vendor Details
Company Name
Home Care Pulse
Founded
2008
Country
United States
Website
www.homecarepulse.com
Product Features
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label