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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

With NUhRTURE HR Management Solutions, you can effectively manage your HR functions while shifting your focus to essential tasks like Performance Appraisals and crafting HR Strategies. By prioritizing Career Management, you can enhance employee retention and nurture the talent within your organization. Considering that replacing staff can cost up to 30% of their first-year salary, it is crucial to prioritize the retention of your top performers. A robust employee management solution can significantly benefit your Small Business by streamlining daily operations, including online Leave Approvals, Time Sheet submissions, and management reporting. This HR Management Solution not only saves precious time that would otherwise be lost on administrative duties, but it also empowers you to focus on strategic growth initiatives. Ultimately, investing in a comprehensive HR system can lead to enhanced employee satisfaction and productivity.

Description

The AgentOne omnichannel routing engine enhances the allocation of various contacts such as calls, chats, emails, and documents, ensuring they reach the appropriate employee instantly. Sikom Software transforms the complex contact center frameworks within your organization into a unified omnichannel approach. The custom-designed Sikom AgentOne® serves as a vital connection between your workforce and your clientele. Our software handles multitasking effortlessly, streamlining operations. With over two decades of experience, we have been crafting personalized omnichannel contact center solutions suitable for businesses of all scales. Comprehensive tools for management, supervisors, and staff facilitate the oversight and visibility of all components involved. Consequently, our software empowers your employees to maintain focus on what truly matters, while having all essential information readily accessible. This results in enhanced productivity and improved customer interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NUhRTURE Business Solutions

Website

www.small-business-hosted-solutions.com.au/online-hr-solution/

Vendor Details

Company Name

Sikom Software

Founded

1997

Country

Germany

Website

sikom.de/loesungen/sikom-agentone/

Product Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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