Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HPE OSS Fulfillment represents HPE's version of the service operations factory (SOF) tailored for customer onboarding services. This comprehensive solution encompasses the full spectrum of the fulfillment process as outlined in the Business Process Framework (eTOM) by the TM Forum, which includes order management based on product catalogs, activation of service and network infrastructure, upkeep of service and resource inventories, as well as management of changes and configurations. These streamlined fulfillment processes and tools are vital for expediting the introduction of new services into the market. Additionally, it significantly improves customer satisfaction through self-service portals and ensures exceptional service delivery and quality. To achieve enhanced agility and to mitigate the complexity and costs of the complete end-to-end fulfillment process, it frequently necessitates a thorough overhaul of operations support systems (OSS) to unify disjointed tools, processes, and teams. This transformation is crucial for organizations aiming to stay competitive in a rapidly evolving marketplace.
Description
Efficiently oversee various solutions from multiple vendors with a user-friendly and centralized console. Gain valuable insights to tackle challenges related to network performance, faults, resource allocation, and change management. You can manage hybrid networks, including both legacy and virtualized systems, along with software-defined and self-organizing networks, making customer enablement straightforward. Infraon’s product range holds SOC2 certification, ensuring it meets top-notch standards for data security, availability, processing integrity, confidentiality, and privacy. The Infraon OSS platform serves as a unified system that connects physical and virtual infrastructure, allowing for smooth management of hybrid, transport, fiber, IP, and wireless networks. Enhance your infrastructure's efficiency, streamline operations through automation, and capitalize on your services to boost competitiveness, helping you transform into a nimble and effective service provider. Comprehensive provisioning starts from the initial stages, accompanied by periodic OS image backups, configuration management, and alerts for any changes that occur. This holistic approach guarantees that your network remains robust and responsive to evolving demands.
API Access
Has API
No
API Access
Has API
No
Integrations
Infraon Infinity
No
JSON
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Hewlett Packard Enterprise
Founded
2015
Country
United States
Website
hpe.com
Vendor Details
Company Name
Infraon
Founded
2021
Country
United States
Website
infraon.io/infraon-oss.html