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Description
HOA Hub serves as a comprehensive software solution designed for the management, continuity, and community needs of self-administered HOAs, POAs, condos, co-ops, and neighborhood associations. It caters to volunteer boards looking to enhance their operations beyond the limitations of Gmail, Google Drive, and spreadsheets by providing a centralized system for managing residents, events, ticketing, document storage featuring AI-driven search (EasyAsk), surveys, billing, communications, and a customizable public-facing community website, which can include a unique domain.
As the pioneering HOA Relationship Management (HRM) platform, HOA Hub offers features that benefit both the board and the residents, creating a direct communication channel through ticketing, transforming documents into a searchable archive to ensure knowledge retention, and turning community events into genuine opportunities for neighborly interaction.
With pricing that begins at 25 units, the system has straightforward flat-rate tiers available for up to 500 units, and a per-unit pricing model for larger associations, with flexible subscription options available on a monthly or annual basis, including a discount for those choosing the annual plan. This multifaceted tool not only simplifies management tasks but also fosters a stronger sense of community engagement among residents.
Description
TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.
API Access
Has API
API Access
Has API
Screenshots View All
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Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
$35/month
Free Trial
Free Version
Pricing Details
$0
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HOA Hub
Founded
2023
Country
United States
Website
www.hoahub.app
Vendor Details
Company Name
TapHero
Country
United States
Website
taphero.com
Product Features
HOA
Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management
Product Features
HOA
Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
Alternatives
No Alternatives