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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

HOA Hub serves as a comprehensive software solution designed for the management, continuity, and community needs of self-administered HOAs, POAs, condos, co-ops, and neighborhood associations. It caters to volunteer boards looking to enhance their operations beyond the limitations of Gmail, Google Drive, and spreadsheets by providing a centralized system for managing residents, events, ticketing, document storage featuring AI-driven search (EasyAsk), surveys, billing, communications, and a customizable public-facing community website, which can include a unique domain. As the pioneering HOA Relationship Management (HRM) platform, HOA Hub offers features that benefit both the board and the residents, creating a direct communication channel through ticketing, transforming documents into a searchable archive to ensure knowledge retention, and turning community events into genuine opportunities for neighborly interaction. With pricing that begins at 25 units, the system has straightforward flat-rate tiers available for up to 500 units, and a per-unit pricing model for larger associations, with flexible subscription options available on a monthly or annual basis, including a discount for those choosing the annual plan. This multifaceted tool not only simplifies management tasks but also fosters a stronger sense of community engagement among residents.

Description

TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$35/month
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HOA Hub

Founded

2023

Country

United States

Website

www.hoahub.app

Vendor Details

Company Name

TapHero

Country

United States

Website

taphero.com

Product Features

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Product Features

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Alternatives

No Alternatives

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