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Average Ratings 0 Ratings
Description
HMS Flow is a comprehensive cloud-based hotel management solution that allows operators to manage their properties through a unified dashboard. This platform integrates a hotel property management system (PMS) and front office functionalities, including reservation calendars, check-in/check-out processes, folios, invoicing, and over 50 reporting options, while also featuring a channel manager that facilitates two-way synchronization of rates and availability with more than 40 online travel agencies such as Booking.com, Expedia, Airbnb, and Agoda, thus preventing issues of overbooking through a shared inventory. In addition, it offers a commission-free booking engine that enables direct reservations from the hotel’s website, alongside customer relationship management (CRM) tools designed for handling guest profiles, communications, and loyalty programs. The system includes built-in features for housekeeping management, rate intelligence, and police/ID identity reporting, utilizing QR scanning technology for enhanced security. To safeguard data, it employs encryption both during transfer and while stored, complemented by daily backups and role-based access controls. Additionally, groups managing multiple properties can oversee all hotels from a centralized location with aggregated reporting capabilities. The service is offered at an annual rate starting from EUR 325 per property based on room count, and potential users can take advantage of a 14-day free trial without the need for a credit card, making it accessible for hotels of various sizes. This combination of features ensures that hotel management is streamlined and efficient, catering to the diverse needs of modern hospitality operations.
Description
Mindcat Stays offers a comprehensive hotel booking and front-desk management solution tailored for operators of hotel apartments, furnished apartments, holiday homes, chalets, and small hotels. The platform features a booking website branded for each property, enabling guests to search for availability and make reservations for nights, weeks, or months. Front-desk personnel can efficiently oversee direct bookings from the web, phone inquiries, walk-in guests, and corporate reservations using a centralized calendar that tracks reservation details, payment statuses, invoices, and booking exports. Operators have the flexibility to customize various aspects, including unit types, pricing, minimum stay requirements, additional services, cancellation policies, VAT, and the Tourism Dirham, all while managing multiple properties from a single dashboard. The system is hosted in the UAE or Saudi Arabia and can also be utilized within a customer's own cloud or data center. Guest-facing pages are available in English and partially translated into Arabic, although the service currently lacks synchronization with major booking platforms like Booking.com, Expedia, or Airbnb, and does not support Shomoos registration or ZATCA e-invoicing. Additionally, Mindcat Stays is designed to streamline operations and enhance guest experiences through its user-friendly interface and robust features.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
PayPal
No
Pricing Details
EUR 325/yr
Free Trial
Yes
Free Version
No
Pricing Details
AED 20/unit/month
You pay per room or apartment guests can book, per month. A three-bedroom apartment sold as one unit counts once. The price per unit drops as you grow: each band’s price applies only to the units inside that band. Front desk, reservations, housekeeping and finance logins are free, and so are extra buildings. There is no fee per booking.
Band: AED | SAR | USD per month
1 to 20: 20 | 20 | 5.45
21 to 60: 12 | 12 | 3.27
61 to 150: 8 | 8 | 2.18
Above 150: 5 | 5 | 1.36
Worked example. A hotel apartment building with 60 units pays 20 × 20 + 40 × 12 = AED 880 a month (SAR 880, USD 239.62). With 120 units across two buildings it is AED 1,360 (USD 370.32). With 250 units it is AED 2,100 (USD 571.82). The shared option has a minimum of AED/SAR 490 a month (USD 133.42), which covers up to 27 units.
How you run it changes the multiplier.
Shared: your own separate copy on our servers, in the UAE or Saudi Arabia: The per-unit price above | AED/SAR 490 (USD 133.42)
Your own servers, hosted by us in the UAE or Saudi Arabia: Per-unit price × 2 | AED/SAR 5,599 (USD 1,524.57)
In your own cloud or data centre, run by us: Per-unit price × 2, and you pay your cloud bill directly | AED/SAR 5,599 (USD 1,524.57)
One-time setup. Up to 20 units: AED/SAR 3,900 (USD 1,061.95). 21 to 60: AED/SAR 4,900 (USD 1,334.24). 61 to 150: AED/SAR 7,900 (USD 2,151.12). Above 150: from AED/SAR 12,900 (USD 3,512.59), scoped in writing. Setup covers your buildings, apartment types, unit numbers by floor, rates, weekend and season prices, minimum stays, the Tourism Dirham by category, VAT on invoices, your photos and wording on the booking site in Arabic and English, your domain, booking emails through your own mail server, the import of future bookings from your spreadsheet, and one training session for the front desk. Connecting a Gulf card gateway is quoted in writing once we have checked it. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100.
Not in the price. Card gateway fees are paid to your gateway. There are no per-booking fees and no commission. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Band: AED | SAR | USD per month
1 to 20: 20 | 20 | 5.45
21 to 60: 12 | 12 | 3.27
61 to 150: 8 | 8 | 2.18
Above 150: 5 | 5 | 1.36
Worked example. A hotel apartment building with 60 units pays 20 × 20 + 40 × 12 = AED 880 a month (SAR 880, USD 239.62). With 120 units across two buildings it is AED 1,360 (USD 370.32). With 250 units it is AED 2,100 (USD 571.82). The shared option has a minimum of AED/SAR 490 a month (USD 133.42), which covers up to 27 units.
How you run it changes the multiplier.
Shared: your own separate copy on our servers, in the UAE or Saudi Arabia: The per-unit price above | AED/SAR 490 (USD 133.42)
Your own servers, hosted by us in the UAE or Saudi Arabia: Per-unit price × 2 | AED/SAR 5,599 (USD 1,524.57)
In your own cloud or data centre, run by us: Per-unit price × 2, and you pay your cloud bill directly | AED/SAR 5,599 (USD 1,524.57)
One-time setup. Up to 20 units: AED/SAR 3,900 (USD 1,061.95). 21 to 60: AED/SAR 4,900 (USD 1,334.24). 61 to 150: AED/SAR 7,900 (USD 2,151.12). Above 150: from AED/SAR 12,900 (USD 3,512.59), scoped in writing. Setup covers your buildings, apartment types, unit numbers by floor, rates, weekend and season prices, minimum stays, the Tourism Dirham by category, VAT on invoices, your photos and wording on the booking site in Arabic and English, your domain, booking emails through your own mail server, the import of future bookings from your spreadsheet, and one training session for the front desk. Connecting a Gulf card gateway is quoted in writing once we have checked it. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100.
Not in the price. Card gateway fees are paid to your gateway. There are no per-booking fees and no commission. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HMS Flow
Founded
2013
Country
Turkey
Website
www.hmsflow.com
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/stays