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Average Ratings 0 Ratings

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ease
features
design
support

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Description

HCL iAutomate belongs to the Infrastructure Automation and Orchestration ecosystem of HCLSoftware AI & Intelligent Operations. It is an Intelligent Runbook Automation that combines Artificial Intelligence and Automation to simplify and automate the enterprise IT operation lifecycle. It uses Machine Learning (ML), Natural Language Processing (NLP), and other technologies to understand issues, recommend corrective action, and initiate automated resolution. This allows for zero-touch automation. It provides robust end to end incident remediation and task automaton across the infrastructure landscape and applications by leveraging over 3400 configurable and reusable Runbooks.

Description

ICEFLO Runbook Management (RBM) is an innovative solution built on the ServiceNow® platform that modernizes runbook processes for operational resilience. By replacing manual spreadsheets, RBM centralizes event runbooks, facilitates detailed event and task planning, and offers a comprehensive overview of interconnected runbooks. It integrates seamlessly with other ServiceNow® capabilities, enabling real-time issue tracking and resolution, and providing role-based personalized content for users. RBM helps organizations manage risk, avoid service outages, and comply with regulatory requirements through efficient change and incident management.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

ServiceNow
Cherwell Software
HCL BigFix
HCL BigFix Service Management
Jira
Microsoft System Center
Zenoss

Integrations

ServiceNow
Cherwell Software
HCL BigFix
HCL BigFix Service Management
Jira
Microsoft System Center
Zenoss

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HCLSoftware

Website

www.hcl-software.com

Vendor Details

Company Name

Agenor Technology

Founded

2019

Country

United Kingdom

Website

www.iceflo.com

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Product Features

Alternatives

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Alternatives

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Runbook Studio

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HCL HERO Reviews

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