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Average Ratings 2,149 Ratings

Total
ease
features
design
support

Description

HCL SafeLinx offers remote users a secure method of accessing enterprise applications through both web-based and client-based platforms. This solution accommodates a wide variety of standard Internet Protocol (IP) and non-IP wireless bearer networks, as well as diverse server hardware, operating systems, and mobile security protocols. With HCL SafeLinx, remote users can easily connect to the internal network using various devices, including desktops, laptops, and mobile phones across different operating systems. It is particularly advantageous for small to medium-sized businesses, independent professionals, and branch offices that need to connect to a company's network seamlessly. The solution is designed with a high level of security in mind and comes at a competitive price point for entry-level segments. For organizations handling sensitive government information, it is essential that remote access adheres to stringent policy requirements as dictated by government regulations. Additionally, SafeLinx effectively supports the requirements of e-governance, ensuring that officials can quickly and conveniently access the necessary network resources. As such, its robust capabilities make it an ideal choice for organizations aiming to enhance their remote access infrastructure.

Description

Zoho Assist is your all-in one remote access solution. It allows you to access remote devices and manage them. You can access your overseas assets and manage them through a web-based remote support session in just a few minutes. Zoho Assist works entirely in the cloud. You can set up remote access without being present and monitor your remote computers, laptops, phones, and servers from anywhere. Zoho Assist works with all major firewalls. It also seamlessly navigates through proxy servers. Get technical support now with industry-standard SSL with 256-bit AES data encryption to protect your data against phishing attacks and other malicious activities

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

FirmScribe
AgencyPlatform
Freshdesk
Google Workspace
Incident IQ
Jira
Jira Service Management
ManageEngine ServiceDesk Plus
Pipedrive
QFloors
ServiceNow
Slack
Spiceworks Network Monitor
Truto
VARStreet InstaQuote
Zendesk
Zoho CRM
Zoho Desk
Zoho Directory
Zoho SalesIQ

Integrations

FirmScribe
AgencyPlatform
Freshdesk
Google Workspace
Incident IQ
Jira
Jira Service Management
ManageEngine ServiceDesk Plus
Pipedrive
QFloors
ServiceNow
Slack
Spiceworks Network Monitor
Truto
VARStreet InstaQuote
Zendesk
Zoho CRM
Zoho Desk
Zoho Directory
Zoho SalesIQ

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$10.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HCL Software

Founded

1976

Country

Italy

Website

www.hcltechsw.com/safelinx

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/assist/

Product Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

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