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Integrations
Amazon CloudWatch
Apache Kafka
AppDynamics
Azure Monitor
Datadog
Dynatrace
Grafana
HCL SX
HCL iObserve
Microsoft Entra
Integrations
Amazon CloudWatch
Apache Kafka
AppDynamics
Azure Monitor
Datadog
Dynatrace
Grafana
HCL SX
HCL iObserve
Microsoft Entra
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$59.78 per month
Free Trial
Free Version
Deployment
SaaS
iPhone App
iPad App
Android App
Windows
Mac
Linux
Deployment
SaaS
iPhone App
iPad App
Android App
Windows
Mac
Linux
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HCLSoftware
Website
www.hcl-software.com
Vendor Details
Company Name
Infizo
Founded
2014
Country
India
Website
www.infizo.com/desk
Product Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management