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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

AppDynamics
Azure Monitor
Datadog
Dynatrace
Google Cloud Platform
Grafana
HCL BigFix AEX
HCL SX
Microsoft Entra
Nagios Core
New Relic
Okta
OneLogin
OpenNMS
RabbitMQ
ServiceNow
Splunk Enterprise
Sumo Logic
WhatsApp
Zoho People

Integrations

AppDynamics
Azure Monitor
Datadog
Dynatrace
Google Cloud Platform
Grafana
HCL BigFix AEX
HCL SX
Microsoft Entra
Nagios Core
New Relic
Okta
OneLogin
OpenNMS
RabbitMQ
ServiceNow
Splunk Enterprise
Sumo Logic
WhatsApp
Zoho People

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$59.78 per month
Free Trial
Free Version

Deployment

SaaS
iPhone App
iPad App
Android App
Windows
Mac
Linux

Deployment

SaaS
iPhone App
iPad App
Android App
Windows
Mac
Linux

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HCLSoftware

Website

www.hcl-software.com

Vendor Details

Company Name

Infizo

Founded

2014

Country

India

Website

www.infizo.com/desk

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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