Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

HCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity.

Description

Zirozen functions as a cohesive autonomous endpoint management solution that provides immediate visibility and oversight of the entire IT landscape, encompassing both network devices and cloud infrastructure, through a user-friendly drag-and-drop interface. Its AI-driven engine perpetually checks for vulnerabilities, misconfigurations, absent patches, and unauthorized applications, systematically prioritizing and addressing risks according to their severity levels. Furthermore, Zirozen streamlines patch and configuration management across platforms with policy-based scheduling, ensuring ongoing compliance with regulations such as GDPR, HIPAA, and PCI-DSS, alongside capabilities for software usage tracking and license management, file integrity monitoring, application restriction, and detection of malicious activities. By integrating deeply, Zirozen reduces tool redundancy by consolidating security, asset, and inventory insights into a single dashboard, while tailored notifications and centralized reporting facilitate a proactive security operations approach, significantly lowering the time required to resolve issues. This comprehensive functionality empowers organizations to maintain a robust security posture and enhance operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams Yes 
ServiceNow Yes 
Cisco CX Cloud No 
Condeco Yes 
Google Chat Yes 
Kibana Yes 
Matter Center for Office 365 Yes 
Microsoft Power BI Yes 
Microsoft System Center Yes 
MuleSoft RPA Yes 
Nanoheal Yes 
Okta No 
SAP SuccessFactors Yes 
Salesforce Yes 
Slack No 
SolarWinds Database Performance Analyzer Yes 
Splunk Cloud Platform No 
SysTrack Yes 

Integrations

Microsoft Teams Yes 
ServiceNow Yes 
Cisco CX Cloud Yes 
Condeco No 
Google Chat No 
Kibana No 
Matter Center for Office 365 No 
Microsoft Power BI No 
Microsoft System Center No 
MuleSoft RPA No 
Nanoheal No 
Okta Yes 
SAP SuccessFactors No 
Salesforce No 
Slack Yes 
SolarWinds Database Performance Analyzer No 
Splunk Cloud Platform Yes 
SysTrack No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

HCL Software

Country

United States

Website

www.hcl-software.com/bigfix/aex

Vendor Details

Company Name

Zirozen

Country

India

Website

www.zirozen.com

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

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