Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
HCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity.
Description
Lakeside Software is a leader when it comes to digital experience monitoring. Software that gives IT teams the visibility they need to create and support productive digital workplaces is what we develop. Our technology is used by customers to perform workplace analytics, IT asset optimization and remote work management. SysTrack is a digital experience monitoring product that collects and analyzes data about everything that could impact business productivity and end-user experience. For more information, visit www.lakesidesoftware.com.
API Access
Has API
API Access
Has API
Integrations
ServiceNow
AutoSys Workload Automation
Azure Virtual Desktop
Condeco
HCL BigFix
HCL BigFix AEX
HCL BigFix Service Management
HCL IntelliOps Event Management
Microsoft Power BI
Microsoft System Center
Integrations
ServiceNow
AutoSys Workload Automation
Azure Virtual Desktop
Condeco
HCL BigFix
HCL BigFix AEX
HCL BigFix Service Management
HCL IntelliOps Event Management
Microsoft Power BI
Microsoft System Center
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HCL Software
Country
United States
Website
www.hcl-software.com/bigfix/aex
Vendor Details
Company Name
Lakeside Software
Founded
1997
Country
United States
Website
www.lakesidesoftware.com
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring