Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

HCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity.

Description

It is a Unified Reporting & Predictive Analytics Software. It empowers decision-makers with the clarity they need to drive continuous operational improvements, optimize costs, and minimize risk.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HCL BigFix
HCL BigFix Service Management
Nexthink
ServiceNow
AutoSys Workload Automation
Dell APEX AIOps
Dynatrace
Google Chat
Microsoft Power BI
Microsoft System Center
Microsoft Teams
SAP Store
SAP SuccessFactors
SailPoint
SolarWinds IP Address Manager
SolarWinds Log Analyzer
SysTrack
Twilio
UiPath

Integrations

HCL BigFix
HCL BigFix Service Management
Nexthink
ServiceNow
AutoSys Workload Automation
Dell APEX AIOps
Dynatrace
Google Chat
Microsoft Power BI
Microsoft System Center
Microsoft Teams
SAP Store
SAP SuccessFactors
SailPoint
SolarWinds IP Address Manager
SolarWinds Log Analyzer
SysTrack
Twilio
UiPath

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HCL Software

Country

United States

Website

www.hcl-software.com/bigfix/aex

Vendor Details

Company Name

HCLSoftware

Country

India

Website

www.hcl-software.com/intelligent-operations/my-xalytics

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

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Alternatives

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