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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The HALO Software System delivers unparalleled value for your investment, making it the leading choice in today's market. It provides tailored solutions for agencies of all sizes, whether small, medium, or large. Offering a comprehensive array of Health Care Services—including Home Care, Day Care, Behavioral Counseling, Life Skill Training, Residential, and Hospice Care—HALO ensures an immediate return on investment and significant cost savings. By evaluating its features, you will understand why HALO is the optimal software choice for agencies aiming to expand and remain competitive in the evolving Home Healthcare Industry. Dive into the available options and discover how HALO stands out as the premier Home Health Care solution, designed to help you save money, reduce workload, and foster business growth. With various purchasing plans tailored to fit your financial needs, HALO makes it easier than ever to equip your agency for success in this dynamic field. Explore the links to fully grasp the transformative potential of the HALO Software System.

Description

HaloCRM, an omnichannel customer service solution, is designed for teams that want to improve their efficiency when dealing with customer inquiries. HaloCRM provides a platform that allows teams who interact with customers to manage conversations in any channel. The platform will ingest conversations from Twitter and Facebook, Facebook Messenger and other channels such as SMS, email, chat, phone, and more. This eliminates the possibility of missing inquiries and improves customer satisfaction by opening up more channels of communication. HaloCRM allows you to provide support anywhere. You can keep customers happy by using email, text, voice, chat and more. Big customer service team? Many complex processes? HaloCRM is able to handle all of your complex processes with its powerful workflows that are ready-to-use and drag-and drop configuration. HaloCRM makes it easier to prioritize customers and respond with one unified help desk, complete with built-in customer context to facilitate better conversation tracking.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AnyDesk
Azure AI Translator
Cisco CX Cloud
ConnectWise Automate
Device42
Forethought
HubSpot Customer Platform
Jira
Meta Ads
Microsoft Intune
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams
Prometheus
Sherweb
TeamViewer
Trustpilot
WhatsApp
Zapier
bvoip
reCAPTCHA

Integrations

AnyDesk
Azure AI Translator
Cisco CX Cloud
ConnectWise Automate
Device42
Forethought
HubSpot Customer Platform
Jira
Meta Ads
Microsoft Intune
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams
Prometheus
Sherweb
TeamViewer
Trustpilot
WhatsApp
Zapier
bvoip
reCAPTCHA

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

£59 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Homecare Systems

Founded

1996

Country

United States

Website

www.homecaresystems.net

Vendor Details

Company Name

HaloCRM

Country

United Kingdom

Website

halocrm.io

Product Features

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Home Health Centre Reviews

Home Health Centre

Data Soft Logic

Alternatives

Synergy EMR Reviews

Synergy EMR

HealthCare Synergy
Vallum Halo Manager Reviews

Vallum Halo Manager

Vallum Software
Home Care IT Reviews

Home Care IT

IT Resources
Fidelis Halo Reviews

Fidelis Halo

Fidelis Security
Vallum Halo Manager Reviews

Vallum Halo Manager

Vallum Software
HaloPSA Reviews

HaloPSA

Halo Service Solutions