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Description
Gain insight into the true functioning and outcomes of your security personnel, processes, and technologies. For the first time, Gutsy introduces process mining to the realm of cybersecurity, offering a continuous and automatic data-driven perspective that reveals how all components integrate within processes. With Gutsy, you possess the knowledge needed to tackle difficult questions and make informed choices. It aids organizations in visualizing and scrutinizing their intricate security processes, clarifying how they operate based on measurable event data. Instead of viewing security as a collection of isolated settings and detections, Gutsy presents it as a network of interconnected systems and events that produce tangible results. You gain not only an understanding of the outcomes but also the insights into the processes that led to them. By connecting with your existing systems, Gutsy continuously mines data regarding every execution of processes, automatically linking activities throughout complex security workflows, ultimately providing a holistic view of your security landscape. This comprehensive understanding empowers you to enhance your security posture and respond proactively to potential threats.
Description
Introducing the first hyperautomation platform that seamlessly integrates with any current ITSM tool to reveal and act on insights instantly, thereby enhancing ticket resolution speed and minimizing expenses. The Swish.ai hyperautomation platform not only analyzes and automates processes but also predicts the optimal actions to take, efficiently directing issues to the most suitable agent. By assessing your historical ITSM ticket data, the Swish.ai platform formulates dynamic AI models that continuously adapt to capture insights pertinent to your unique environment. This patented technology transcends traditional natural language processing to grasp your company's specific terminology. It effectively enhances the comprehension of each underlying ticket issue and accurately determines the next best action in real-time. After tickets are properly classified, the platform considers additional live data points before directing them to the most fitting agents. Furthermore, we offer comprehensive reference materials to ensure agents have all necessary resources at their disposal to resolve the ticket effectively, avoiding any delays or rerouting. In this way, Swish.ai not only streamlines operations but also empowers agents to perform at their best.
API Access
Has API
API Access
Has API
Integrations
Azure DevOps Server
BMC Helix Digital Workplace
CA Flowdock
Datadog
GitHub
Jira
Salesforce
ServiceNow
Skilling
Splunk Cloud Platform
Integrations
Azure DevOps Server
BMC Helix Digital Workplace
CA Flowdock
Datadog
GitHub
Jira
Salesforce
ServiceNow
Skilling
Splunk Cloud Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gutsy
Website
gutsy.com
Vendor Details
Company Name
Swish.ai
Founded
2017
Country
Israel
Website
swish.ai/
Product Features
Product Features
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal