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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Produce visual documentation that both your customers and team will appreciate at lightning speed. Simply click to capture using our browser extension as you navigate through your workflow, and hit stop when finished; we'll handle the rest. Each document will consistently reflect your brand and stay on point. You can record or incorporate text-to-speech voiceovers, modify steps within your workflow, obscure sensitive data, and include text, annotations, and custom branding, all as effortlessly as editing a presentation. Distributing your guide is a breeze—share it with a single click across any platform. You have the ability to share it internally or externally while managing access permissions. Instantly create a visual article enriched with video, images, and text, which can be integrated into your existing tools like Notion, Zendesk, Salesforce, and more. Provide your customers with a personalized experience through straightforward, step-by-step guides that they can easily watch and follow rather than wading through extensive documentation. Empower your entire team to swiftly produce engaging video-rich guides to effectively showcase your product. This streamlined process not only enhances productivity but also fosters a deeper connection with your audience.

Description

Trails simplifies process documentation by automatically recording user workflows and transforming them into clear, detailed step-by-step guides. Unlike traditional methods requiring manual screenshots and notes, Trails captures every step effortlessly and allows users to add tips, annotations, and privacy blurs to sensitive content. The guides can be easily shared through links, embedded in knowledge bases, or exported as PDFs, facilitating fast and consistent communication. Its free plan provides unlimited public guides and users, enabling teams of any size to collaborate without costly restrictions. Trails enhances operational consistency, accelerates employee onboarding, and reduces repetitive customer support questions with self-service instructions. The platform supports use cases across operations, HR, IT, and consulting, making it versatile for both internal and external training needs. By bridging the divide between technical experts and end-users, Trails empowers organizations to scale knowledge sharing effectively. Quick setup with no signup required means users can start building guides immediately.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Google Chrome
Google Drive
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Azure
Microsoft Edge
Microsoft OneDrive
Notion
Okta
OneLogin
Salesforce
Slack
Zendesk
Zoom

Integrations

Google Chrome
Google Drive
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Azure
Microsoft Edge
Microsoft OneDrive
Notion
Okta
OneLogin
Salesforce
Slack
Zendesk
Zoom

Pricing Details

$16 per month
Free Trial
Free Version

Pricing Details

$15/editor/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Guidde

Country

United States

Website

www.guidde.com

Vendor Details

Company Name

Trails

Founded

2025

Country

United States

Website

trails.so/

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Alternatives

Alternatives

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