Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Guestware operates as a Software as a Service (SaaS) provider, offering a cloud-based solution that serves as a budget-friendly alternative to traditional on-premise software management. This setup not only enhances deployment versatility but also significantly reduces overall expenses. With Guestware's management tools, hotel service teams can effectively cater to the unique preferences and requests of each guest, ensuring a superior experience. The platform automates and streamlines staff assignments, facilitating prompt resolution of guest issues and requests. Additionally, Guestware harnesses data analytics to cut operational costs while boosting guest satisfaction levels. It meticulously tracks and consolidates all guest-related information and interactions in a single interface. Furthermore, it integrates smoothly with property management systems (PMS) and central reservation systems (CRS), simplifying the process of attending to cherished guests. By intelligently scheduling and monitoring preventive maintenance tasks, Guestware helps minimize capital expenditures for owners and enhances facility upkeep to achieve optimal guest contentment. Overall, the comprehensive features of Guestware enable hotels to maintain a high standard of service while managing resources efficiently.

Description

As the foremost global provider of top-tier integrated technology solutions for the hospitality sector, we empower hotel guests to engage with and manage their digital experiences during their stay. Our cloud-based offerings ensure that guests remain continuously and effortlessly connected to the Internet throughout the entire hotel. With our centrally managed solutions, you can provide your guests with secure, dependable, and scalable options that can be uniquely branded to reflect your hotel's identity. The interTouch Passpoint feature allows guests to enjoy a Wi-Fi experience akin to being in their own home, providing instant and secure access without the hassle of repeatedly entering credentials. By utilizing secure profiles, interTouch Passpoint facilitates seamless Wi-Fi connections, enabling more direct interactions and personalized engagement with your guests. Additionally, interTouch Telephony Solutions provides a dependable cloud PBX service along with voice-controlled features at a significantly lower cost compared to traditional options. Our commitment to innovation ensures that we continuously enhance the guest experience while also adapting to the evolving needs of the hospitality industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

INTELITY
Innspire

Integrations

INTELITY
Innspire

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Guestware

Founded

1990

Country

United States

Website

www.guestware.com

Vendor Details

Company Name

interTouch

Founded

1998

Country

Singapore

Website

www.intertouch.com

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Product Features

Alternatives

Alternatives