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Description
Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.
Description
Tenzo is an AI-driven Restaurant PerformanceOps platform that empowers restaurateurs to bring all their data—sales, labor, inventory, reviews, and external factors like weather and events—into a single, easy-to-use dashboard. The platform leverages machine learning to forecast demand accurately, enabling restaurants to optimize staffing and inventory levels in real time. Tenzo’s automated reporting system delivers essential business insights exactly when they’re needed, reducing manual reporting overhead and speeding up response times. Benchmarking tools help restaurant groups compare site performance, identify top performers, and replicate best practices across their portfolio. With over 70 integrations, Tenzo seamlessly connects with popular POS, labor, and inventory systems such as Lightspeed, Square, and Planday. The platform caters to businesses of all sizes—from single sites to large enterprises—providing tailored solutions to meet diverse operational needs. Tenzo also offers role-specific dashboards for CEOs, operations, finance, IT, and consultants, ensuring each team member gets the data most relevant to their role. Trusted globally, Tenzo helps restaurants transform data into actionable insights that drive growth and operational excellence.
API Access
Has API
API Access
Has API
Integrations
Adora POS
Axis LMS
KayaPush
Lightspeed Restaurant
Nekton.ai
Push Operations
SpotOn
Stackreaction
TISSL
Uptix
Integrations
Adora POS
Axis LMS
KayaPush
Lightspeed Restaurant
Nekton.ai
Push Operations
SpotOn
Stackreaction
TISSL
Uptix
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$600 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GuestXM
Country
United States
Website
guestxm.com
Vendor Details
Company Name
Tenzo
Founded
2016
Country
United Kingdom
Website
www.gotenzo.com
Product Features
Product Features
Sales Forecasting
Competitor Analysis
Correlation Analysis
Dashboard
Dynamic Modeling
Exception Reporting
Graphical Data Presentation
Modeling & Simulation
Performance Metrics
Sales Trend Analysis
Statistical Analysis
