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Description

Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.

Description

Syphor is an innovative analytics and reporting platform tailored for restaurants and restaurant groups across the United States and Canada. Each morning, prior to 7 AM, you receive a concise report on your smartphone, summarizing key metrics from the previous day, including your profit after accounting for food and labor costs, notable changes, vendor price fluctuations, weather updates, local events, insights from your managers, and your priorities for the day ahead. Syphor seamlessly integrates with all existing systems you utilize—such as your POS, invoices, labor management, kitchen displays, and accounting software—aggregating data from these sources to provide a comprehensive overview. There’s no need for installation or replacement of your current systems. Every team member, whether an owner, general manager, chef, or bookkeeper, receives a personalized report that caters to their specific needs. You can pose questions in straightforward English, and Syphor will provide answers based on your own data. Additionally, for restaurant groups, there’s a dedicated page for each location along with Playbooks that highlight best practices from one site that could be beneficial if adopted by others. The service is priced at $199 per month for each restaurant, making it an affordable investment for enhanced operational insights. With Syphor, you can streamline your decision-making and optimize your restaurant's performance effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$199/month/restaurant
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GuestXM

Country

United States

Website

guestxm.com

Vendor Details

Company Name

Syphor

Founded

2026

Country

Canada

Website

syphor.com

Product Features

Alternatives

Alternatives

No Alternatives