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Description
Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.
Description
The SmartLynX solution features SabreTooth mobile applications, compatible with iPads, iPhones, and Android devices, facilitating seamless access to essential tools for restaurant management. Our performance app empowers you to make immediate decisions based on actionable insights, allowing you to monitor key performance indicators (KPIs) and receive timely alerts about any anomalies. The labor scheduling application ensures that your team is always updated with their current work schedules, enabling easy modifications such as dropping, picking up, or approving schedule changes whenever necessary. A valuable addition to your SmartLynX software, SmartLynX SnapShot provides vital data at your fingertips and alerts you to critical information that requires your attention. With our mobile performance solution for restaurants, you can swiftly assess the status of all your important locations and dive into specific details for each one. Getting started is simple; just create a mobile account within SmartLynX or log into WebWorX, followed by downloading the app to optimize your restaurant operations. Additionally, this cohesive integration ensures a smooth experience, allowing you to stay connected and informed at all times.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GuestXM
Country
United States
Website
guestxm.com
Vendor Details
Company Name
SabreTooth Technologies
Founded
1988
Country
United States
Website
www.sabretoothtechnologies.com/smartlynx/
Product Features
Product Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
