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Description
Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.
Description
Our expertise encompasses both economics and information technology, enabling us to leverage our diverse skills to craft tailored solutions that meet each client's specific requirements. It's important to distance yourself from individuals who diminish your aspirations, as they often come from a place of insecurity, while truly exceptional people will uplift you. The innovative Smart Restaurant concept is now enhanced with cutting-edge technology, featuring applications for seamless paperless order-taking and comprehensive table and order management systems. The captain can efficiently oversee restaurant operations, managing both customer interactions and order processing. Once an order is placed on a tablet, a kitchen order ticket is automatically generated for each department, streamlining kitchen workflow. This allows the captain to monitor and manage tables directly through the tablet interface. Our advanced POS software provides user-friendly options, including combo meals, customizable toppings, and real-time tracking for home deliveries and takeout orders. Furthermore, our system accommodates multiple payment methods simultaneously, enhancing customer convenience with features like privilege cards, cash cards, discount coupons, and smart card integrations. This blend of technology and service not only boosts operational efficiency but also elevates the dining experience for all patrons.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GuestXM
Country
United States
Website
guestxm.com
Vendor Details
Company Name
Gatisofttech
Founded
2002
Country
India
Website
gatisofttech.com/smart-restaurant/
