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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.

Description

Painapo is a cutting-edge ad analytics tool built for restaurants that links marketing efforts directly to real-world results. By integrating with popular reservation systems such as SevenRooms, it identifies which guests came from ads, tracks their spending, orders, and repeat visits. Painapo uses server-side tracking that operates independently of cookies, making it more reliable than pixel-based tracking. The tool also optimizes audience targeting and budget allocation automatically, excluding existing customers from campaigns to maximize ROI. This system ensures that restaurants no longer just track clicks, but instead track actual covers, providing them with the data needed to refine their marketing strategies and boost profits.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Eat App
Facebook Ads
Google Ads
Instagram Ads
Meta Ads
Meta Ads Manager
OpenTable
Pinterest Ads
Quandoo
Resy OS
Servme
SevenRooms
TableCheck
TheFork
TikTok Ads
Tock
X Ads (Twitter Ads)
Zenchef

Integrations

Eat App
Facebook Ads
Google Ads
Instagram Ads
Meta Ads
Meta Ads Manager
OpenTable
Pinterest Ads
Quandoo
Resy OS
Servme
SevenRooms
TableCheck
TheFork
TikTok Ads
Tock
X Ads (Twitter Ads)
Zenchef

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$99/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GuestXM

Country

United States

Website

guestxm.com

Vendor Details

Company Name

Painapo

Founded

2024

Country

France

Website

painapo.io

Product Features

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Alternatives

Alternatives

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