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Description
Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.
Description
Mirus specializes in data management and custom reporting solutions tailored for the restaurant sector. Our team seamlessly integrates and organizes data from various systems for multi-unit dining establishments. Since our inception in 1999, we have focused on enhancing business performance through customized data warehousing, robust reporting filters, automated calculations, notifications, and exceptional customer service. With a strong dedication to the restaurant industry, we are likely to have addressed the reporting challenges you encounter. We offer a holistic solution, guiding and advising clients from their initial setup through the various stages of their growth. Our commitment to constant improvement means that our developers frequently enhance the reporting engine at no extra cost. Explore our integration options and discover how our intuitive Report Writer allows you to effortlessly create impactful reports tailored to your needs, ensuring your business stays ahead. Additionally, we pride ourselves on our ability to adapt to the evolving demands of the industry, ensuring our clients always have access to the latest tools and technologies.
API Access
Has API
API Access
Has API
Integrations
FairPlanner
Figures
Kombo
Primo
Staffcloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GuestXM
Country
United States
Website
guestxm.com
Vendor Details
Company Name
Mirus Restaurant Solutions
Founded
1999
Country
United States
Website
www.mirus.com
