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Description
Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.
Description
From managing invoices to gaining valuable insights, we eliminate the frustration that often accompanies restaurant operations. As operators ourselves, we developed the restaurant management solution that we had long sought but could never locate. Whether you run multiple locations or operate independently, MarginEdge automates the cumbersome tasks, links your systems, and significantly simplifies essential tasks such as inventory management, cost tracking, ordering, and recipe creation. With our app, simply snap pictures of your invoices, receipts, or bills, and we extract all the line item information for you. Our solution enhances the intelligence of your systems. You may already have a POS and an accounting system, but they need to communicate effectively! Say farewell to spreadsheets and clipboards for good. Enjoy improved insights, greater control, and saved time across all your locations. You can concentrate on serving great dishes instead of crunching numbers. While spreadsheets lack knowledge of your ingredient costs, MarginEdge is equipped to handle that. Design recipes using a tool specifically crafted for recipe creation. If you only realize you’ve exceeded your budget when it’s too late, then you've already missed the opportunity to adjust. By using MarginEdge, you can stay informed and make decisions proactively.
API Access
Has API
API Access
Has API
Integrations
CAKE POS
Clover
GoTab POS
Lavu
Microsoft Dynamics GP
QuickBooks Online Advanced
Restaurant365
Revel Systems
Rezku Point of Sale
Sage Accounting
Integrations
CAKE POS
Clover
GoTab POS
Lavu
Microsoft Dynamics GP
QuickBooks Online Advanced
Restaurant365
Revel Systems
Rezku Point of Sale
Sage Accounting
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GuestXM
Country
United States
Website
guestxm.com
Vendor Details
Company Name
MarginEdge
Founded
2014
Country
United States
Website
www.marginedge.com
Product Features
Product Features
Food Service Management
Costing
For Cafeterias
For Healthcare Facilities
Free / Reduced Meals
Inventory Management
Menu Planning
Nutritional Analysis
Online Payments / Funding
Point of Sale (POS)
Purchasing
Recipe Management
Schools
Tray Tracking
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
