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Description
Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.
Description
Restaurants harness the power of Hubster to elevate their operations through cutting-edge, comprehensive management solutions designed specifically for the food service industry. A multitude of establishments rely on Hubster to boost their sales, streamline their processes, and facilitate smoother delivery services. With everything from delivery orders and menus to locations and customer support accessible via a single tablet, managing a restaurant has never been easier. The platform offers automated promotions, virtual brand opportunities, and various tools to enhance revenue. Additionally, users can consolidate all their data into a straightforward dashboard that aids in making informed strategic decisions. Hubster seamlessly integrates all online orders into one device that connects directly to your POS, eliminating the hassle of manual input and reducing confusion. Enjoy the full benefits of an independent online ordering system with direct orders, while effortlessly managing promotions on delivery platforms without any extra effort. Through this dashboard, you can update your delivery app menus, monitor sales, resolve order discrepancies, and much more. Furthermore, Hubster is compatible with a variety of delivery services such as Uber Eats and DoorDash, along with numerous POS systems and other third-party applications like Ritual, ensuring a versatile solution for restaurant management. This comprehensive integration not only simplifies operations but also empowers businesses to adapt quickly to changing market demands.
API Access
Has API
API Access
Has API
Integrations
Abacus
DoorDash
Fedelta Point of Sale
Flipdish
HungryPanda
Idealpos
Revel
Shopify
Square POS
SwiftPOS
Integrations
Abacus
DoorDash
Fedelta Point of Sale
Flipdish
HungryPanda
Idealpos
Revel
Shopify
Square POS
SwiftPOS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$29 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GuestXM
Country
United States
Website
guestxm.com
Vendor Details
Company Name
Hubster
Country
United States
Website
www.tryhubster.com.au
Product Features
Product Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
