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Description
GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.
Description
As the foremost global provider of top-tier integrated technology solutions for the hospitality sector, we empower hotel guests to engage with and manage their digital experiences during their stay. Our cloud-based offerings ensure that guests remain continuously and effortlessly connected to the Internet throughout the entire hotel. With our centrally managed solutions, you can provide your guests with secure, dependable, and scalable options that can be uniquely branded to reflect your hotel's identity. The interTouch Passpoint feature allows guests to enjoy a Wi-Fi experience akin to being in their own home, providing instant and secure access without the hassle of repeatedly entering credentials. By utilizing secure profiles, interTouch Passpoint facilitates seamless Wi-Fi connections, enabling more direct interactions and personalized engagement with your guests. Additionally, interTouch Telephony Solutions provides a dependable cloud PBX service along with voice-controlled features at a significantly lower cost compared to traditional options. Our commitment to innovation ensures that we continuously enhance the guest experience while also adapting to the evolving needs of the hospitality industry.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
€99 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
GuestService
Country
United Kingdom
Website
guestservice.net
Vendor Details
Company Name
interTouch
Founded
1998
Country
Singapore
Website
www.intertouch.com
Product Features
Menu
Color-Coding / Upselling Tools
No
Digital Signage / Menu Boards
No
Kiosk Menus
No
Menu Design Tools
No
Menu Item Management
No
POS Integration
No
Pre-Made Menu Templates
No
Printed/Paper Menus
No
QR Code Menus
No
Tablet Menus
No
