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Description
GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.
Description
Enhance guest satisfaction by enabling them to order food and beverages directly from their personal mobile devices. With the growing popularity of online ordering platforms like Uber Eats and Deliveroo, many find it more convenient to enjoy meals from the comfort of their homes rather than relying on hotel room service. We're here to transform that experience. Our innovative digital food and beverage platform equips any hotel or property with a user-friendly online ordering system, empowering guests to browse menus and place orders at their leisure from their devices. Whether lounging by the pool or returning from a busy day, guests can easily order drinks and meals from virtually anywhere. This newfound freedom allows patrons to make selections without feeling rushed, often leading them to explore the menu in greater detail, potentially ordering more items. Additionally, our platform accommodates menu exploration in various languages, enhancing accessibility. Research indicates that digital ordering can boost average check sizes by 8-23% compared to traditional phone orders, making it a win-win for guests and properties alike. Ultimately, this shift not only elevates the guest experience but also drives increased revenue for businesses.
API Access
Has API
API Access
Has API
Integrations
Knowcross
Maxio
Oracle Hospitality Reporting and Analytics
Pricing Details
€99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GuestService
Country
United Kingdom
Website
guestservice.net
Vendor Details
Company Name
SABA Hospitality
Founded
2017
Country
China
Website
sabahospitality.com/f-b-platform/
Product Features
Menu
Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus
