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Description
GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.
Description
Mirigi is an advanced digital concierge and management platform designed specifically for luxury condominiums, homeowners associations, and branded residences. Residents can access all building services through a branded application, an in-unit touchscreen panel, or even WhatsApp, enabling features such as making amenity reservations, tracking packages, authorizing visitors, managing valet services, submitting maintenance requests, ordering from restaurants, handling expenses, and facilitating online payments. At the core of this system is Miri, an AI-powered concierge agent that proactively manages requests rather than merely responding, efficiently placing orders, calling for valet services, and booking amenities in the preferred language of each resident.
Staff members utilize a comprehensive real-time console that offers tailored views for various teams, including front desk, concierge, management, security, valet, maintenance, and restaurant staff, all backed by an AI assistant that translates simple instructions into coordinated actions. The platform integrates a building automation gateway that connects gates, lighting systems, cameras, and pool sensors, all conveniently managed through a single application.
With a foundation built on two decades of experience in luxury residential operations, Mirigi has established offices in key locations such as Miami, Montevideo, and Punta del Este, ensuring a wide reach and robust support for high-end living. This commitment to excellence in service and technology positions Mirigi as a leader in enhancing the residential experience for its users.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
€99 per month
Free Trial
Free Version
Pricing Details
$650/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GuestService
Country
United Kingdom
Website
guestservice.net
Vendor Details
Company Name
Khimo
Founded
2017
Country
Uruguay
Website
www.mirigi.com
Product Features
Menu
Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental