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Description
GuestPilot is an innovative, cloud-based platform that facilitates guest interactions and reservation management for independent accommodations such as hotels, inns, resorts, hostels, and venues offering day passes. This tool integrates automated responses via various channels like website chat, Instagram, Facebook Messenger, and phone, alongside a centralized inbox and a streamlined reservations process for staff. It is capable of addressing guest inquiries in both English and Spanish, providing booking links that are pre-filled with the desired dates and guest counts, and accommodating direct-booking requests. Additionally, hotel personnel can manage day pass offerings with set capacity limits, track payment confirmations, and distribute QR-code menus while directing event or group inquiries to the appropriate staff members. Accessible via the web, GuestPilot is designed to enhance the efficiency of lodging teams by consolidating inquiry management and booking processes into a single, cohesive workflow that seamlessly integrates with their existing guest service systems. This comprehensive approach not only simplifies operations but also improves overall guest satisfaction by ensuring timely and effective communication.
Description
Venus Hotel Management Software is a comprehensive cloud-based property management system designed for a variety of accommodations, including hotels, guest houses, serviced apartments, lodges, and short-term rentals. It efficiently oversees essential functions such as managing reservations, tracking room availability, maintaining guest profiles, facilitating check-in and check-out processes, handling billing and payments, coordinating housekeeping, and generating reports. The software also includes optional modules that cater to restaurant and bar point of sale needs, inventory management, accounting, tracking expenses, managing venue bookings, overseeing maintenance tasks, and supporting operations across multiple properties. A direct booking engine and channel manager are integrated to link online reservations with various supported booking platforms, contingent upon the proper setup and configuration of the channels. Additionally, the Venus Hotel Owner mobile app provides property owners and managers with real-time access to critical information such as revenue, reports, reservations, forecasts, and alerts. The pricing structure for monthly and annual subscriptions is determined by property specifics, and there may be additional fees for setup and optional modules. Ultimately, this software is tailored to assist hotel owners and managers in efficiently managing their daily operational needs while enhancing overall guest experiences.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Agoda
No
Airbnb
No
Booking.com
No
Expedia
No
Trip.com
No
Integrations
Agoda
Yes
Airbnb
Yes
Booking.com
Yes
Expedia
Yes
Trip.com
Yes
Pricing Details
$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Free Trial
No
Free Version
No
Pricing Details
Subscriptions are available monthly or annually, with pricing based on the property's room count and sales outlets. A one-time setup fee of ₦50,000 applies. Optional modules are charged separately, with listed one-time fees ranging from ₦100,000 to ₦500,000. The Venus Hotel Owner app is available for a one-time fee of ₦300,000.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fuly
Founded
2020
Country
United States
Website
guestpilot.win/
Vendor Details
Company Name
Fortran House Technologies
Founded
2013
Country
Nigeria
Website
venushotelsoftware.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
