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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

GuestPilot is an innovative, cloud-based platform that facilitates guest interactions and reservation management for independent accommodations such as hotels, inns, resorts, hostels, and venues offering day passes. This tool integrates automated responses via various channels like website chat, Instagram, Facebook Messenger, and phone, alongside a centralized inbox and a streamlined reservations process for staff. It is capable of addressing guest inquiries in both English and Spanish, providing booking links that are pre-filled with the desired dates and guest counts, and accommodating direct-booking requests. Additionally, hotel personnel can manage day pass offerings with set capacity limits, track payment confirmations, and distribute QR-code menus while directing event or group inquiries to the appropriate staff members. Accessible via the web, GuestPilot is designed to enhance the efficiency of lodging teams by consolidating inquiry management and booking processes into a single, cohesive workflow that seamlessly integrates with their existing guest service systems. This comprehensive approach not only simplifies operations but also improves overall guest satisfaction by ensuring timely and effective communication.

Description

Having real-time insights into who is making reservations, on what date, through which channel, for which product, at what rate, and at what price is crucial for determining the most effective strategy to implement. Even when you're not actively managing bookings, your decisions need to be consistently executed to enhance sales performance. SpotPilot seamlessly integrates with your hotel’s Property Management System (PMS) to provide immediate notifications about increasing demand and important deadlines, offering a comprehensive overview of your hotel's yield. To support your decision-making process, it enables comparisons with your market position, competitors, historical performance, and set objectives. Conducting accurate yield analysis and making informed choices to elevate your hotel's revenue becomes both straightforward and efficient. Acting as a facilitator for your marketing strategy, SpotPilot can be deployed whenever necessary. Additionally, your pricing can automatically adjust in response to demand fluctuations, anticipating changes and optimizing revenue potential. By leveraging this tool, hotel managers can ensure they remain competitive and responsive to market dynamics.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Free Trial No 
Free Version No 

Pricing Details

€199 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Fuly

Founded

2020

Country

United States

Website

guestpilot.win/

Vendor Details

Company Name

SpotPilot

Country

France

Website

spotpilot.com/en/home/

Product Features

Product Features

Revenue Management

Competitor Analysis No 
Dynamic Pricing No 
For Airlines No 
For Hospitality Industry No 
Forecasting No 
Inventory Control No 
Price Optimization No 
Recommendation Engine No 
Yield Management No 

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