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Description
GuestPilot is an innovative, cloud-based platform that facilitates guest interactions and reservation management for independent accommodations such as hotels, inns, resorts, hostels, and venues offering day passes. This tool integrates automated responses via various channels like website chat, Instagram, Facebook Messenger, and phone, alongside a centralized inbox and a streamlined reservations process for staff. It is capable of addressing guest inquiries in both English and Spanish, providing booking links that are pre-filled with the desired dates and guest counts, and accommodating direct-booking requests. Additionally, hotel personnel can manage day pass offerings with set capacity limits, track payment confirmations, and distribute QR-code menus while directing event or group inquiries to the appropriate staff members. Accessible via the web, GuestPilot is designed to enhance the efficiency of lodging teams by consolidating inquiry management and booking processes into a single, cohesive workflow that seamlessly integrates with their existing guest service systems. This comprehensive approach not only simplifies operations but also improves overall guest satisfaction by ensuring timely and effective communication.
Description
This platform allows individuals to reserve hotel accommodations from those who have had to cancel their travel plans. To get started, you simply need to provide some information regarding your reservation, and we handle all the rest, including uploading photos and details about the hotel. When your room is booked, our system promptly communicates with the hotel or booking agency to change the name on the reservation seamlessly. You can relax knowing that you won’t need to lift a finger! Guests complete their payments through Roomer when securing your reservation, and our Payment Guarantee ensures that you receive payment directly through our safe and reliable payment system. The main advantage of using Roomer compared to other booking options is the significant savings you can enjoy! Just fill in your information and you'll be all set. Once we obtain your booking details, our system goes into action right away to facilitate the transfer of the reservation from the seller to you, and you’ll be informed as soon as the process is finalized. Overall, it's an effortless way to secure accommodations at a lower price while enjoying peace of mind throughout the transaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
ChargeAutomation
No
Pricing Details
$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fuly
Founded
2020
Country
United States
Website
guestpilot.win/
Vendor Details
Company Name
Roomer Travel
Founded
2011
Country
United States
Website
www.roomertravel.com
