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Average Ratings 0 Ratings

Total
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features
design
support

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Write a Review

Description

CMS Hospitality's GuestCentrix has over 30 years of experience in providing hospitality software solutions. GuestCentrix can be tailored to your needs, and will provide you with an experienced support and installation team with an unparalleled understanding of the hospitality industry.

Description

SmartButler® offers a dependable, user-friendly system for desktops and smartphones tailored specifically for resorts, hotels, buildings, and various facilities. It empowers managers with comprehensive oversight of services and staff, enabling employees to focus entirely on guest and tenant needs. By integrating with your PMS system, SmartButler® facilitates the seamless exchange of vital information and ensures synchronization. You can manage, monitor, handle, escalate, follow up, report, and analyze all guest-related activities in real time. This innovative approach significantly enhances the management and oversight of guest services. Additionally, it allows service providers to elevate guest experiences while working more efficiently and intelligently. Management also benefits from valuable tools and analytics to assess the quality of service provided effectively. Ultimately, SmartButler® revolutionizes the way hospitality services are delivered and monitored.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Altitude Yes 
Cendyn CMS Yes 
Cendyn Guestrev Yes 
Cendyn Loyalty Yes 
Cendyn Revintel Yes 
ChargeAutomation Yes 
EasyWay Yes 
H&L POS Yes 
Idealpos Yes 
InTouch Data Yes 
Innspire No 
MyStay Yes 
OpenKey Yes 
UpsellGuru Yes 

Integrations

Altitude No 
Cendyn CMS No 
Cendyn Guestrev No 
Cendyn Loyalty No 
Cendyn Revintel No 
ChargeAutomation No 
EasyWay No 
H&L POS No 
Idealpos No 
InTouch Data No 
Innspire Yes 
MyStay No 
OpenKey No 
UpsellGuru No 

Pricing Details

$155.00/month
Pricing is based on property size.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CMS Hospitality

Founded

1993

Country

Australia

Website

www.cmshospitality.com

Vendor Details

Company Name

JAYBEE Systems

Website

www.jaybee.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) Yes 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking No 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

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