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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Voice Over Internet Protocol (VoIP), also known as a digital phone system, enables you to place voice calls over a broadband Internet connection rather than through a traditional phone line. With VoIP, you can enjoy clear and dependable calls via your broadband service, often at a lower cost than your current phone plan. Gtek Broadband recognizes the importance of having a budget-friendly, feature-packed telephone service to meet your needs. You can easily reach out to friends, family, or clients; all they require is a phone to connect with you. This service stands out as the top choice for both homes and businesses in South Texas. One of the best parts is that your computer doesn't need to be powered on to use it. Simply follow a few straightforward steps to start making and receiving calls: connect the Gtek adapter to your high-speed internet, then link your phone to the adapter. That’s all it takes to get started! Additionally, the service includes features such as caller ID with names, call forwarding, call relay, call return, call waiting, directory assistance, simultaneous ringing, speed dialing, three-way calling, and voicemail, ensuring you have all the tools for effective communication. With Gtek’s VoIP service, you can experience seamless connectivity and a wide array of functionalities designed to enhance your calling experience.

Description

Since 2003, we have been dedicated to assisting small and medium-sized enterprises in their growth journeys. Our offerings include a variety of cost-effective phone systems equipped with a multitude of features, high-speed internet services, and comprehensive IT and cybersecurity solutions. In recent years, VoIP (Voice over Internet Protocol) technology has progressed, facilitating a seamless transition of voice services to the ‘cloud.’ The term cloud generally describes services hosted in data centers that are accessed via the internet. Cloud telephony specifically pertains to voice services, focusing on replacing conventional telephone equipment like PBXs with services provided by third parties. By implementing intelligent call management and analyzing behavioral patterns, businesses can significantly enhance customer satisfaction and make more informed decisions. This advancement allows smaller companies to effectively compete with larger corporations by expanding their geographic reach and improving initial customer interactions. Additionally, users can remotely access their systems from any location, ensuring that they maintain the full functionality of their office phones while on the go. Embracing these technologies can dramatically elevate a business's operational efficiency and customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$30 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Gtek 360

Founded

2003

Country

United States

Website

www.gtek.biz/digital-phone/

Vendor Details

Company Name

Telappliant

Country

United Kingdom

Website

www.telappliant.com

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration No 

Alternatives

Alternatives

TCMS Reviews

TCMS

Total Call Center Management Solutions