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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Grub Direct serves as a comprehensive EPOS and online ordering solution tailored for restaurants, cafés, and takeaways. It integrates a point-of-sale system that accommodates phone, counter, dine-in, and delivery orders alongside a personalized online ordering website and mobile applications for customers. Employees can access a collaborative dashboard to monitor orders, utilize caller identification, and maintain an order history, while also being able to manage kitchen tickets, delivery areas, drivers, and menu updates. The platform enhances the dining experience by offering features like table ordering, reservations, table layouts, waitlists, and automated notifications via SMS and email. Additionally, it enables restaurants to execute marketing campaigns and synchronizes Google Search and Maps reservations with their booking schedules. Included in the service are setup assistance, menu configuration help, staff training, and ongoing support based in the UK. This system is designed specifically for restaurant teams to efficiently handle direct orders and streamline their daily operations for both takeout and dine-in services, ensuring a seamless experience for both staff and customers alike.

Description

Waittable is an innovative cloud-based waitlist software that streamlines operations, enhances customer experience, drives revenue growth, and brings together Waitlist, Table Management, Reservation Management, and CRM data. Key Features 1. Online Waitlist Management: Reduce wait times by reducing the physical queues and improving your overall dining experience. 2. Real-time updates: Automatic SMS or WhatsApp notifications of wait times and status update keep customers informed and minimize frustration and anxiety. 3. Table Management: Waittable's intuitive system for table management allows you to optimize seating arrangements, reduce waiting times, and increase the number of tables. 4. Customer Notifications: Personalized SMS or email updates keep customers informed about their waiting status, promoting trust and transparency. 5. Reporting and analytics: Data-driven insights can help restaurants optimize their operations, identify trends and make better decisions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Reserve witih Google Yes 

Integrations

Reserve witih Google No 

Pricing Details

£7.50/week
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Grub Direct

Founded

2022

Country

United Kingdom

Website

grubdirect.co.uk

Vendor Details

Company Name

Waittable

Country

United States

Website

waittable.com

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

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