Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Zendesk's CRM and Deals feature serves as a powerful sales tool that allows users to manage their sales pipelines directly within Zendesk Support, eliminating the need to purchase Zendesk Sell. This integration enables a seamless connection between customer service and sales activities, resulting in a cohesive and multi-channel platform. Below are some of the key functionalities of the application:
- Capture sales leads straight from Zendesk Support tickets
- Access a comprehensive history of each client's interactions
- Consolidate all pertinent sales deal information in a centralized hub
- Tailor and develop pipelines to align with your unique sales methodologies
- Add product descriptions to enhance your deals
- Incorporate various stages, details about products, and customer information
- Define reasons for lost deals along with their respective categories
- Automatically schedule the relocation of lost deals
- Attach relevant documents directly to your deals
- Generate analytical reports on reasons for lost deals, sales patterns, and additional insights
- Enjoy a user-friendly interface that facilitates straightforward navigation and accessibility.
With these features, your sales process can become more efficient and integrated with customer support.
Description
SparrowCRM represents a cutting-edge AI-native customer relationship management platform designed to revolutionize the operations of sales teams in an age dominated by artificial intelligence. It seamlessly integrates pipeline management, deal tracking, activity capture, and comprehensive reporting with a contextual layer that incorporates calls, emails, and meetings into each record. Central to this system is Zulie AI, which is intricately woven into every deal to provide answers to inquiries, craft emails, summarize conversations, and highlight the next best actions for sales representatives. Additionally, a suite of specialized agents, including the Hygiene Agent and the Custom Agent Builder, collaborates with sales reps to handle essential tasks, effectively replacing traditional data entry and reporting processes with dynamic, context-aware intelligence. This innovative approach not only enhances efficiency but also empowers teams to focus more on building relationships and closing deals rather than getting bogged down by administrative work.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Gmail
Google Drive
Microsoft Outlook
Slack
Stripe
Zendesk
Zoom
Integrations
Gmail
Google Drive
Microsoft Outlook
Slack
Stripe
Zendesk
Zoom
Pricing Details
$6 per agent/per month
Free Trial
Free Version
Pricing Details
$19/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Vendor Details
Company Name
SurveySparrow
Founded
2017
Country
United States
Website
www.sparrowcrm.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management