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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Zendesk's CRM and Deals feature serves as a powerful sales tool that allows users to manage their sales pipelines directly within Zendesk Support, eliminating the need to purchase Zendesk Sell. This integration enables a seamless connection between customer service and sales activities, resulting in a cohesive and multi-channel platform. Below are some of the key functionalities of the application: - Capture sales leads straight from Zendesk Support tickets - Access a comprehensive history of each client's interactions - Consolidate all pertinent sales deal information in a centralized hub - Tailor and develop pipelines to align with your unique sales methodologies - Add product descriptions to enhance your deals - Incorporate various stages, details about products, and customer information - Define reasons for lost deals along with their respective categories - Automatically schedule the relocation of lost deals - Attach relevant documents directly to your deals - Generate analytical reports on reasons for lost deals, sales patterns, and additional insights - Enjoy a user-friendly interface that facilitates straightforward navigation and accessibility. With these features, your sales process can become more efficient and integrated with customer support.

Description

Retenzy offers a comprehensive solution for boosting customer loyalty and increasing sales through a combination of reviews, rewards, and deals. It simplifies the process for Shopify store owners by automating review collection, generating personalized rewards for customers, and creating tailored deals. Retenzy's easy-to-use interface allows businesses to launch campaigns without coding, while integrations with popular platforms like Klaviyo and Mailchimp streamline marketing efforts. With Retenzy, merchants can enhance customer satisfaction, track engagement, and drive repeat purchases.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

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Integrations

Shopify
Zendesk

Integrations

Shopify
Zendesk

Pricing Details

$6 per agent/per month
Free Trial
Free Version

Pricing Details

$19/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Vendor Details

Company Name

Retenzy

Founded

2019

Country

United States

Website

retenzy.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Alternatives

Alternatives

Zendesk Sell Reviews

Zendesk Sell

Zendesk
UpOrder Reviews

UpOrder

UpOrder by Pantastic