Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Grok Voice Think Fast 1.0 is a next-generation voice AI model from xAI that is built to manage complex, multi-step conversational workflows in real-world environments. It is designed for use cases such as customer support, sales, and enterprise automation, where accuracy and speed are critical. The model delivers fast, natural-sounding responses while performing real-time reasoning in the background without increasing latency. It can handle ambiguous requests, interruptions, and diverse accents, making it highly effective in real-world voice interactions. Grok Voice excels at structured data collection, accurately capturing details like phone numbers, addresses, and account information. It supports over 25 languages, enabling global deployment across different markets. The model is optimized for high-volume tool usage, allowing it to interact with multiple systems during a conversation. It has been tested in challenging environments, including noisy telephony scenarios. Its strong reasoning capabilities help reduce errors and improve response reliability. Overall, it empowers organizations to automate complex voice-based workflows with confidence and efficiency.
Description
Velma is an innovative AI model created by Modulate, functioning as part of a comprehensive voice intelligence system that comprehends conversations directly from audio rather than depending on textual transcriptions. In contrast to conventional methods that first convert spoken language to text for analysis through language models, Velma employs an Ensemble Listening Model (ELM), which features a unique architecture capable of processing various facets of voice simultaneously, such as tone, emotion, pacing, intent, and behavioral cues. This advanced capability enables it to grasp the complete essence of a dialogue, not merely the spoken words, while identifying subtle indicators like stress, deceit, sarcasm, or escalation as they occur. Velma achieves this by integrating hundreds of specialized detectors, each targeting specific elements of speech, such as emotional context, inappropriate behavior, or signs of synthetic voice, and subsequently amalgamating these signals to derive deeper insights about the dynamics of the conversation. Consequently, this allows for a richer understanding of interactions in real time, enhancing the potential for more effective communication analysis.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Five9
No
GENESYS
No
Grok
Yes
Grok Voice Agent
Yes
Grok Voice Agent Builder
Yes
Microsoft Teams
No
Slack
No
Vercel AI Gateway
Yes
Zendesk
No
Zoom
No
Integrations
Five9
Yes
GENESYS
Yes
Grok
No
Grok Voice Agent
No
Grok Voice Agent Builder
No
Microsoft Teams
Yes
Slack
Yes
Vercel AI Gateway
No
Zendesk
Yes
Zoom
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.25 per hour
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SpaceXAI
Founded
2023
Country
United States
Website
x.ai
Vendor Details
Company Name
Modulate
Founded
2019
Country
United States
Website
www.modulate.ai/velma