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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Griffi serves as a cloud-based digital office assistant tailored for trades and small service enterprises, consolidating customer inquiries, contacts, tasks, cases, and business intelligence into a single, efficient workspace. The platform features an optional AI Phone module that not only answers and qualifies incoming calls but also records requests and schedules appointments based on predefined criteria. Additionally, its website chat function effectively captures user questions and contact information, ensuring a seamless transition to human agents when necessary. An optional inbox module aids in organizing incoming emails and generating draft replies to streamline communication. Griffi can also generate various documents, including quotes, order confirmations, delivery notes, invoices, e-invoices, and reminders, as well as offering features for appointment scheduling, calendar synchronization, and SMS alerts. Users have the ability to review and approve document drafts and any configured actions prior to finalization or dispatch. Moreover, accounting exports are available in formats like CSV files and DATEV booking-data files, with functionality dependent on the chosen plan, modules, and individual setup preferences. This comprehensive tool not only enhances productivity but also ensures that all aspects of business management are efficiently handled in one location.

Description

Joqiva is an online job and back-office platform designed specifically for service-oriented businesses in the UK, effectively consolidating customer inquiries, job management, quotes, invoices, and payment follow-ups into a single streamlined workflow. This application enables companies to seamlessly convert inquiries into jobs, utilize templates along with pre-saved service information, and craft quotes for staff to review prior to dispatching. The integrated AI features of Joqiva aid in processing inquiries, allowing employees to verify details before taking action. Customers have the convenience of reviewing quotes and invoices via the web, while businesses can log payment updates, monitor bank receipts independently, and send reminders as per their subscription plan, ensuring that customer payments are directed straight to the business rather than going through Joqiva. Upgraded plans offer additional functionalities such as enhanced team and job management controls, libraries for saved items, access for accountants, and thorough audit logs. Furthermore, an optional AI Receptionist is available to manage configured calls and record inquiries or messages for staff consideration. Joqiva primarily focuses on serving the air-conditioning sector alongside other service trades throughout the UK, making it a versatile tool for enhancing operational efficiency. Its comprehensive features are designed to simplify the everyday administrative tasks of service businesses.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

DATEV Yes 
Sage Accounting No 
Xero No 

Integrations

DATEV No 
Sage Accounting Yes 
Xero Yes 

Pricing Details

€49/month
Plans start at €49/month, excluding VAT. New customers can try the agreed configuration free for 14 days; the trial becomes paid unless canceled by the end of day 14, or ends if no usable payment method is provided. Monthly subscriptions can be canceled with 14 days’ notice, effective at the end of the billing month. AI Phone, Inbox Agent, Appointments & Follow-up, and API/Integrations are separately priced modules; Premium includes the first three, while API/Integrations remains an add-on.
Free Trial Yes 
Free Version No 

Pricing Details

£19/month
Starter is £19/month, Pro is £39/month, and Team is £79/month; prices exclude VAT. Annual billing saves two months. Joqiva offers a 14-day trial with no card required and no automatic charge. Joqiva Receptionist is available separately or as an add-on to eligible Pro and Team plans, starting at £49/month with 150 minutes included. Its trial ends after 14 days or 20 minutes, whichever comes first.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

n3tz

Founded

2022

Country

Germany

Website

griffi.ai/en/

Vendor Details

Company Name

Joqiva

Country

Ukraine

Website

joqiva.co.uk

Product Features

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Alternatives

Alternatives