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Description
Grievly is an AI-enhanced platform designed specifically for managing grievances in skilled nursing facilities. This tool assists SNF teams in efficiently receiving, categorizing, investigating, and resolving complaints from residents and their families by utilizing organized workflows, monitoring deadlines, maintaining documentation, facilitating approvals, and ensuring compliance with audit trails. Additionally, Grievly leverages artificial intelligence to highlight recurring issues, condense intricate cases, recommend subsequent actions, and enable leadership to detect risks sooner across different facilities. By streamlining the grievance process, Grievly ultimately aims to enhance the overall experience for both residents and staff.
Description
VoiceFriend is a cloud-based communication platform that adheres to HIPAA regulations, specifically tailored for organizations that provide care to elderly individuals. Our mission is to enhance the wellbeing of residents, ensure caregivers experience tranquility, strengthen connections with family, and assist staff in their duties. Every day, countless senior living communities, skilled nursing facilities, and PACE programs utilize VoiceFriend’s platform to elevate the quality of care, promote wellness, enhance safety, and boost overall satisfaction. Furthermore, the VoiceFriend platform seamlessly integrates with various systems, including EHRs, property management, and payroll systems, which streamlines data flow and minimizes the time spent on manual data entry, thereby decreasing the likelihood of errors. This level of integration not only enhances operational efficiency but also reinforces our commitment to delivering exceptional care to seniors.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Grievly.ai
Founded
2026
Country
United States
Website
grievly.ai/
Vendor Details
Company Name
VoiceFriend
Founded
2006
Country
United States
Website
www.voicefriend.net
Product Features
Nursing Home
Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling
Product Features
Assisted Living
Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management
Long Term Care
Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling
Nursing Home
Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling