Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
GridTracks serves as the final product derived from a GridControls configuration, functioning as the user portal that all internal users and integrated clients/vendors interact with on a daily basis. The architecture of OrangeGrid, characterized by its parent/child structure, is specifically designed to facilitate the seamless consolidation and layering of various macro business processes. This design leads to enhanced efficiency, visibility, and accessibility of vital data and operational processes in real-time. To create a workflow solution that caters to intricate processes, we opted for a straightforward approach to both concept and functionality. This design simplicity not only simplifies configuration but also embodies the idea that complicated issues do not necessarily require convoluted solutions. In the realm of business, workflows play a crucial role in breaking down lengthy, complex, and disparate elements of a single overarching process. Moreover, workflows are indispensable for driving significant and meaningful process enhancements by enabling the isolation of distinct components. By promoting clarity and focus, they ultimately contribute to a more streamlined operational environment.
Description
ResolveGrid is a field service intelligence platform that combines agentic AI, computer vision, real-time video, human expertise, and workflow automation for complex equipment service. The platform helps technicians work through disconnected tools, outdated documentation, and fragmented support processes by delivering the right next step in context. ResolveGrid provides AI-guided recommendations based on enterprise knowledge, technician inputs, and live workflow data. Its computer vision and visual support capabilities help technicians inspect, troubleshoot, and collaborate remotely with greater accuracy. The platform also captures expertise, structures best practices, supports training, and continuously improves how service teams solve problems in the field. Remote expert workflows allow technicians to escalate issues in one click while preserving workflow history, visual context, and AI-guided steps. ResolveGrid is designed to reduce dispatches, increase first-time fix rates, reduce service time, and improve remote resolution. It supports outcomes such as avoiding unnecessary truck rolls, resolving more issues without going onsite, fixing issues correctly the first time, and accelerating time to resolution. By combining agentic AI guidance, visual intelligence, remote expert support, connected knowledge, training, and service workflow execution, ResolveGrid helps enterprise field service teams operate more efficiently.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
Contact Us
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
OrangeGrid
Founded
2014
Country
United States
Website
www.orangegrid.com
Vendor Details
Company Name
ResolveGrid
Founded
2026
Country
United States
Website
resolvegrid.ai/
Product Features
Workflow Management
Access Controls/Permissions
Yes
Approval Process Control
Yes
Business Process Automation
Yes
Calendar Management
Yes
Compliance Tracking
Yes
Configurable Workflow
Yes
Customizable Dashboard
Yes
Document Management
Yes
Forms Management
Yes
Graphical Workflow Editor
Yes
Mobile Access
Yes
No-Code
No
Task Management
Yes
Third Party Integrations
Yes
Workflow Configuration
Yes
Product Features
Augmented Reality
3D Objects
No
3D Product Visualization
No
Application Development
No
Content Creation
No
Cross-Device Publishing
No
Drag & Drop
No
For Mapping
No
For Sales
No
For Training / Education
No
Object Recognition
No
Simulation
No
Usage Tracking / Analytics
No
Virtual Reality
No
Computer Vision
Blob Detection & Analysis
No
Building Tools
No
Image Processing
No
Multiple Image Type Support
No
Reporting / Analytics Integration
No
Smart Camera Integration
No
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No