Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Grid4's Cloud Phone System serves as a modern alternative to your outdated phone setup, encompassing mobile and desktop applications, IP phones, web-based management, and a foundation built on Grid4's dependable carrier cloud. By handling all upgrades and eliminating licensing fees and maintenance expenses, Grid4 effectively removes the burden of capital costs. You can effortlessly oversee your phone system at any time and from any location using an intuitive online interface. The integrated app technology enhances your ability to manage customer interactions seamlessly. This innovative system empowers users to tap into the capabilities of Grid4’s Cloud Phone System from any device, whether they're in the office or telecommuting. Moreover, Grid4’s SmartCOMM® Cloud Phone System is a versatile and feature-rich upgrade that not only replaces your existing on-premise phone system but also evolves alongside your business, ensuring that it never hinders your progress. With its robust functionalities, this solution is designed to support your company's growth and adapt to changing needs.
Description
Quickly identify which team members are assigned to specific tasks and track the outstanding assignments for everyone. This comprehensive project management tool offers features such as budgeting, customer management, task templates, hourly rate tracking, file organization, and much more. All recorded working hours can be assessed through TeamGrid Business Analytics, providing an ideal foundation for invoicing. Consolidate all client information in a single location to enhance your operational efficiency. Integrate your sipgate telephony with TeamGrid to make calls, take notes on conversations, analyze the duration of customer calls, and charge for phone time. Establish user roles to control access to various functions and content. Customize input fields for contacts, projects, and tasks to systematically store vital information within TeamGrid. Additionally, you can create personalized views for your tasks and bookmark them for immediate access, streamlining your workflow even further. By optimizing these processes, you can ensure your team remains focused and productive.
API Access
Has API
API Access
Has API
Integrations
Memtime
Slack
Stackreaction
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$6.33 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Grid4 Communications
Founded
2001
Country
United States
Website
www.grid4.com/business-solutions/cloud-phone-system/
Vendor Details
Company Name
TeamGrid
Country
Germany
Website
www.teamgridapp.com
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Product Features
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies