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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Grid4's Cloud Phone System serves as a modern alternative to your outdated phone setup, encompassing mobile and desktop applications, IP phones, web-based management, and a foundation built on Grid4's dependable carrier cloud. By handling all upgrades and eliminating licensing fees and maintenance expenses, Grid4 effectively removes the burden of capital costs. You can effortlessly oversee your phone system at any time and from any location using an intuitive online interface. The integrated app technology enhances your ability to manage customer interactions seamlessly. This innovative system empowers users to tap into the capabilities of Grid4’s Cloud Phone System from any device, whether they're in the office or telecommuting. Moreover, Grid4’s SmartCOMM® Cloud Phone System is a versatile and feature-rich upgrade that not only replaces your existing on-premise phone system but also evolves alongside your business, ensuring that it never hinders your progress. With its robust functionalities, this solution is designed to support your company's growth and adapt to changing needs.

Description

Quickly identify which team members are assigned to specific tasks and track the outstanding assignments for everyone. This comprehensive project management tool offers features such as budgeting, customer management, task templates, hourly rate tracking, file organization, and much more. All recorded working hours can be assessed through TeamGrid Business Analytics, providing an ideal foundation for invoicing. Consolidate all client information in a single location to enhance your operational efficiency. Integrate your sipgate telephony with TeamGrid to make calls, take notes on conversations, analyze the duration of customer calls, and charge for phone time. Establish user roles to control access to various functions and content. Customize input fields for contacts, projects, and tasks to systematically store vital information within TeamGrid. Additionally, you can create personalized views for your tasks and bookmark them for immediate access, streamlining your workflow even further. By optimizing these processes, you can ensure your team remains focused and productive.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Memtime No 
Slack No 
Stackreaction No 

Integrations

Memtime Yes 
Slack Yes 
Stackreaction Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$6.33 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Grid4 Communications

Founded

2001

Country

United States

Website

www.grid4.com/business-solutions/cloud-phone-system/

Vendor Details

Company Name

TeamGrid

Country

Germany

Website

teamgrid.app/

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

Project Management

Agile Methodologies Yes 
Budget Management Yes 
Client Portal Yes 
Collaboration Tools Yes 
Cost-to-Completion Tracking Yes 
Customizable Templates Yes 
Gantt Charts Yes 
Idea Management Yes 
Kanban Board Yes 
Milestone Tracking Yes 
Portfolio Management No 
Resource Management No 
Time & Expense Tracking Yes 
Traditional Methodologies Yes 

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