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Description
Great Question is used by researchers, designers, product managers, marketers, and marketers to create panels, schedule interviews, share insights, and send incentives. You can quickly build a network of customers to answer your great question. To find the perfect match, import, invite, filter. Use our research calendar to schedule interviews or integrate your data. In minutes, you can launch prototype tests and surveys. With tags, clips, highlights and results, you can transform survey results and interviews into consumable reports. Share your insights for everyone to see. To truly understand your customers and get their feedback on the work you are doing, it is essential to build something truly special. Today's companies don't have the systems and processes in place to make customer research an integral part of their decision-making process. We are a small, but powerful team of product managers, engineers, entrepreneurs, and designers.
Description
Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast.
With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love.
Key features:
Five second testing: Quickly evaluate landing page effectiveness with brief user exposure
First click testing: Assess navigation efficiency by tracking user clicks
Surveys: Gather feedback from target customers for validation
Navigation testing: Optimize user flows through task completion assessments
Prototype testing with Figma: See how users navigate interactive Figma prototypes at every design stage
Card sorting: Open and closed methods to organize and label content intuitively
Tree test: Refines I.A for user navigation, ensuring easy access to information
Preference testing: Understands audience preferences through choice-based questions
Participant recruitment: Test with your own users or a panel of 690,000+ people across 120+ countries and 35+ demographics
Interviews: Streamlines the entire process, from planning to transcription. Now with observer rooms, so stakeholders can watch and ask the host questions in real time
Recordings: Capture audio, screen, and/or camera in unmoderated tests
Mobile testing: Capture your participants’ screen, audio, and camera in one recording
Live website testing: Discover exactly where and why users struggle on live websites
Spaces and Wallets: Organize research by team or project and manage budgets in one place
MCP server: Connect Lyssna to your team’s AI tools
API Access
Has API
No
API Access
Has API
No
Integrations
Google Calendar
Yes
Zoom
Yes
Brex
Yes
Calendly
Yes
ChatGPT
No
Claude
No
Claude for Legal
No
Figma
No
Google
Yes
Google Meet
Yes
Integrations
Google Calendar
Yes
Zoom
Yes
Brex
No
Calendly
No
ChatGPT
Yes
Claude
Yes
Claude for Legal
Yes
Figma
Yes
Google
No
Google Meet
No
Pricing Details
$49 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$165 per month
Free plan: Generous free plan with three seats and access to research methods such as card sorting, first click tests, five second tests, navigation tests, preference tests, prototype testing, surveys, tree testing, and user interviews.
Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.
Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.
Panel responses are pay-as-you-go for all plans.
Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.
Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.
Panel responses are pay-as-you-go for all plans.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Great Question
Country
United States
Website
greatquestion.co
Vendor Details
Company Name
Lyssna
Founded
2008
Country
Australia
Website
lyssna.com
Product Features
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
Yes
Survey Management
No
Prototyping
Animation
No
Collaboration
No
Drag & Drop
No
Software Prototyping
No
Templates
No
UI Prototyping
No
UX Prototyping
No
Usability Testing
Yes
Version Control
No
UX
Animation
No
For Mobile
No
For Websites
Yes
Heatmaps
No
Prototyping
No
Screen Activity Recording
Yes
Unmoderated Testing
Yes
Usability Testing
Yes
User Journeys
No
User Research
Yes
Product Features
Usability Testing
A/B Testing
Yes
Annotations
No
Audience Targeting
Yes
Heatmaps
Yes
Impression Testing
No
Mobile Testing
Yes
Moderated Usability Testing
Yes
Prototype Testing
Yes
Quantitative Metrics
No
Remote User Testing
Yes
Reporting / Analytics
Yes
Surveys and Feeback
Yes
Video Recording / Transcription
Yes
UX
Animation
No
For Mobile
Yes
For Websites
Yes
Heatmaps
Yes
Prototyping
No
Screen Activity Recording
Yes
Unmoderated Testing
Yes
Usability Testing
Yes
User Journeys
No
User Research
Yes
