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Description
In a cashless landscape, attracting and retaining exceptional talent can be achieved by enabling guests to tip hotel personnel securely through their mobile devices. Gratitude offers a fully integrated digital tipping solution that ensures tips are accurately and efficiently allocated to the appropriate staff members. With a single, cohesive workforce management system, tips are effortlessly routed to the right individuals. Furthermore, managers can expedite employees' access to their earned wages through instant pay features. By personalizing the tipping experience, guests can feel a sense of security and consistency while showing appreciation. The use of intelligent QR codes placed strategically throughout the property encourages guests to express their gratitude by providing tips to hotel staff. Thanks to Gratitude's seamless integration with task assignments, schedules, and payroll, the flow of tips to the correct employees is automatic. Guests can easily scan the tailored QR code to leave tips for housekeepers, valet attendants, and other staff members who may not traditionally receive adequate recognition. This innovative approach not only enhances the guest experience but also motivates staff by acknowledging their hard work in real time.
Description
The HotelEYE Platform enhances guest satisfaction and enables hotels to achieve operational excellence seamlessly. Featuring two distinct applications tailored for staff and guests, HotelEYE serves as a comprehensive solution for all hotel-related requirements. We offer a variety of plans and pricing options, allowing you to customize features based on your specific needs and duration. We encourage you to reach out and discuss any questions or concerns you may have. Reception staff can efficiently track and respond to all guest issues in real-time, ensuring prompt service. Additionally, housekeepers can easily update the reception on completed tasks in each room with just a single click. You can also promote attractive offers to your guests, which can significantly boost your sales, as everyone appreciates a good deal. Furthermore, updating your hotel’s menu to showcase popular dishes and seasonal specials can be done effortlessly with just a button press. In this way, HotelEYE not only streamlines operations but also enhances the overall guest experience.
API Access
Has API
API Access
Has API
Integrations
Apple Pay
Google Pay
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$400 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Unifocus
Country
United States
Website
www.unifocus.com/gratitude
Vendor Details
Company Name
ATKEN Techniki
Founded
2010
Country
Greece
Website
www.hoteleye.eu/
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
