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support

Description

Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.

Description

Tiplo is a software solution designed to streamline the process of distributing credit card tips to restaurant staff, significantly reducing the manual workload involved. By facilitating direct transfers from a pre-funded wallet to employees' bank accounts, the platform boasts user-friendly workflows that simplify the entire process. Restaurant owners and managers benefit from features such as customizable tip pooling, daily and weekly tracking of tip distributions, comprehensive payout histories, and the ability to generate organized bookkeeping reports, all accessible via a single dashboard. Employees enjoy enhanced transparency with immediate visibility into their earnings and easy access to their payment history through a dedicated portal. Key functionalities encompass automated calculations and distributions of tips, personalized tip pooling options, the choice to withhold credit card fees, an integrated calculator for servers, management tools for tip committee disputes, secure bank-to-bank transactions, extensive reporting capabilities, and mobile-friendly access for both management and staff. This solution not only facilitates efficient tip management but also promotes fairness and clarity in the distribution process.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

7shifts
AI Squared
Apple Pay
Google Pay
Toast Now
Toast POS

Integrations

7shifts
AI Squared
Apple Pay
Google Pay
Toast Now
Toast POS

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$99
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Grateful

Country

United Kingdom

Website

grateful.net

Vendor Details

Company Name

Tiplo Inc

Founded

2026

Country

Canada

Website

tiplopay.com

Product Features

Product Features

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