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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.

Description

TLNA POS is a web-based software solution designed specifically for nail salons, integrating client check-in for walk-ins and management of appointment schedules alongside online booking and checkout processes. It facilitates a variety of salon operations by enabling staff to log services, manage discounts, and handle both cash and card payments, including the option for split payments and tip allocation for payroll purposes. Additionally, the software offers features such as gift card management, loyalty programs, detailed reporting, end-of-day closing procedures, payroll exports, audit logs, and notifications for any voids or refunds. Nail technicians have access to a mobile application that allows them to track their schedules and earnings conveniently. Appointments and online bookings made through a salon website developed by TLNA are integrated into a unified calendar, complete with text message reminders for clients. This versatile browser-based system is compatible with iPads, Android tablets, Windows PCs, and smartphones, ensuring accessibility for all users. Furthermore, the setup process, data migration, and training services are offered in English, Vietnamese, and Spanish to accommodate a diverse clientele. This comprehensive software solution is designed to enhance the overall efficiency and customer service experience within nail salons.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Apple Pay Yes 
Google Pay Yes 

Integrations

Apple Pay No 
Google Pay No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$59/month
TLNA POS costs $59/month, with no setup fee, unlimited staff, and up to 800 appointment reminder texts per month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Grateful

Country

United Kingdom

Website

grateful.net

Vendor Details

Company Name

TLNA

Founded

2026

Country

United States

Website

www.tlna-us.com

Product Features

Product Features

Salon

Appointment Management No 
Booth Rental No 
Client Profiles No 
Employee Management No 
Inventory Management No 
Loyalty Program No 
Multi-Location No 
Payroll Management No 
Point of Sale (POS) No 
Recurring Appointments No 

Alternatives

Alternatives

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