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Description
Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.
Description
JustTip takes Tronc and tipping off your plate. We build custom tip split rules with each business, based on how the team actually works, rather than dropping operators into a generic template. Splits can run by role, shift, department, hours, points or any combination. Hundreds of UK hospitality businesses use it, from single-site independents to multi-site groups with complex teams across venues. As an HMRC-registered Troncmaster, JustTip is Tipping Act 2023 compliant by default, with every distribution rule, written policy and audit record generated automatically. Because tips flow through the Tronc rather than payroll, employers save 15% in NIC and employees save 8% on every tip. Staff are paid into their bank accounts and get a personal dashboard showing exactly what they've earned. Managers get their Sundays back, finance teams get clean reporting, and the whole team trusts the numbers.
API Access
Has API
API Access
Has API
Integrations
Alkimii
Apple Pay
Bizimply
Fourth
Google Pay
Lightspeed Restaurant
Square for Restaurants
SumUp
myPOS
Integrations
Alkimii
Apple Pay
Bizimply
Fourth
Google Pay
Lightspeed Restaurant
Square for Restaurants
SumUp
myPOS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
£8.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Grateful
Country
United Kingdom
Website
grateful.net
Vendor Details
Company Name
JustTip
Founded
2021
Country
United Kingdom
Website
justtip.net