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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.

Description

JustTip is an innovative platform designed for contactless tipping and Tronc management, streamlining the way hospitality venues manage gratuities efficiently and transparently, while adhering to tipping laws and minimizing administrative tasks and tax obligations. The system seamlessly integrates with various payment terminals, EPOS systems, and staffing solutions, allowing cashless tips to be collected through methods such as cards, mobile phones, QR codes, or specialized devices, all while keeping these tips distinct from payroll, thus benefiting both employers and employees by lowering national insurance and payroll expenses. By ensuring adherence to applicable tipping regulations, JustTip provides employers and employees with real-time reporting through intuitive dashboards, while also facilitating the automatic allocation and distribution of tips, customizable rostering, multi-location management, and effective tipping policy tools. This platform not only enhances staff retention by ensuring that tips are deposited directly into employees' bank accounts on a weekly basis but also fosters a sense of fairness and transparency surrounding gratuities, ultimately strengthening the trust between staff and customers. Additionally, JustTip's commitment to an efficient and equitable tipping process helps to create a more harmonious work environment in the hospitality industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apple Pay
Google Pay

Integrations

Apple Pay
Google Pay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$11.30 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Grateful

Country

United Kingdom

Website

grateful.net

Vendor Details

Company Name

JustTip

Founded

2021

Country

Ireland

Website

justtip.net

Product Features

Product Features

Alternatives

Alternatives