Average Ratings 4 Ratings
Average Ratings 0 Ratings
Description
Graphlogic Conversational AI Platform consists of: Robotic Process Automation for Enterprises (RPA), Conversational AI, and Natural Language Understanding technology to create advanced chatbots and voicebots. It also includes Automatic Speech Recognition (ASR), Text-to-Speech solutions (TTS), and Retrieval Augmented Generation pipelines (RAGs) with Large Language Models.
Key components:
Conversational AI Platform
- Natural Language understanding
- Retrieval and augmented generation pipeline or RAG pipeline
- Speech to Text Engine
- Text-to-Speech Engine
- Channels connectivity
API Builder
Visual Flow Builder
Pro-active outreach conversations
Conversational Analytics
- Deploy anywhere (SaaS, Private Cloud, On-Premises).
- Single-tenancy / multi-tenancy
- Multiple language AI
Description
TekIVR (Based on RFC3261) is an Interactive Voice System (IVR), a SIP, for Windows. TekIVR can be used on Microsoft Windows Vista, Windows 7/8/10/11, and Windows 2008-2022 servers. TekIVR's user interface is simple and easy to use. You can create your own IVR scenario using built-in scenario editor. You can choose your own audio files for use in an IVR scenario. TekIVR can also read out texts using TTS (Text to Speech) engine and recognize input via speech recognition. When defining prompts, Speech Synthesis Markup Language can be used. TekIVR supports SAPI and Google Cloud Speech API, Azure Cognitive Services, and MRCPv2 to support TTS and ASR functions. It supports ITU G.711 A.Mu Law, G.722 codecs, and UPnP to support NAT traversal. TekIVR can be used as a proxy between MRCP v2 based applications servers and SAPI Azure, Google Speech based speech engine. MRCP v2 based servers can use TekIVR to access SAPI, Azure, and Google Speech based TTS/ASR services.
API Access
Has API
API Access
Has API
Integrations
AWS AI Services
Avaya Aura
ChatGPT
Facebook
Freshdesk
GENESYS
Google
Instagram
LINE
Salesforce
Integrations
AWS AI Services
Avaya Aura
ChatGPT
Facebook
Freshdesk
GENESYS
Google
Instagram
LINE
Salesforce
Pricing Details
$75/1250 MAU/month
Free Trial
Free Version
Pricing Details
$548
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Graphlogic
Founded
2023
Country
Serbia
Website
graphlogic.ai/
Vendor Details
Company Name
KaplanSoft
Founded
2011
Country
Turkey
Website
www.kaplansoft.com/tekivr/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Product Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail