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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

In today's always-connected digital landscape, citizens increasingly expect to engage with their government in ways that suit their personal preferences. OneView provides a comprehensive service request management platform that streamlines the process of submitting service requests while serving as a central hub for all interactions between residents and local authorities. This user-centric solution allows residents to report and track their service requests efficiently. When a request is made, it is promptly directed to relevant local government officials for resolution, accompanied by automated notifications that keep residents updated throughout the process. As the government responds to evolving expectations from its constituents, it seeks innovative methods to digitize and disseminate information while delivering services through the devices that individuals utilize most frequently. Residents can easily request services or information online, report issues through a web portal, mobile application, email, or phone, and receive timely alerts about upcoming community events. Additionally, this system enhances the management of resident relationships by ensuring that users remain informed about their service requests, available programs, and local happenings. By embracing these modern solutions, governments can foster better communication and strengthen their connection with the community.

Description

Staff can easily access services from their smartphones with Servie, the first product of its kind designed to enhance building intelligence. This innovative system offers a user-friendly service that aims to transform building management, particularly for luxury residences, through a customizable CRM solution. Our commitment lies in improving the resident experience while streamlining daily operations within buildings. Servie is highly adaptable, catering to the unique needs of each property while ensuring swift customer support via both web and mobile applications. Administrative responsibilities are simplified for property managers, front desk personnel, and maintenance teams, eliminating the reliance on traditional pen and paper methods. Residents enjoy the convenience of checking in guests, receiving delivery alerts, reserving amenities, and scheduling maintenance requests effortlessly through their smartphones or the web. Additionally, building staff can efficiently oversee resident activities via a centralized web portal, further enhancing operational efficiency. With Servie, the management of residential properties becomes smoother and more efficient than ever before.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Granicus

Country

United States

Website

granicus.com/solution/govservice/oneview/

Vendor Details

Company Name

Servie

Founded

2016

Country

United States

Website

www.servieapp.com

Product Features

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments No 
Owner Portal No 
Tax Management No 
Tenant Management No 
Tenant Portal No 
Tenant Screening No 
Vacancy Tracking No 
Website Management No 

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